IT Support Technician
- Hiring Organisation
- Redmore Recruitment Limited
- Location
- Newport, Gwent, Wales, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £28,000
Entra ID, Active Directory and Intune. Support Windows 11 devices, endpoint compliance, and application deployments. Diagnose issues relating to TCP/IP, DNS, DHCP, Wi-Fi, VPNs, and firewalls. Monitor backups, alerts, system performance, and security events. Maintain accurate documentation, asset records, and support notes. Deliver excellent customer service … role. Strong knowledge of Windows 11 and Microsoft 365. Experience with Entra ID, Active Directory and Microsoft Intune. Understanding of networking technologies including DNS, DHCP, VPNs and Wi-Fi. Knowledge of cybersecurity best practices and endpoint security. Experience using ticketing and remote support tools. Strong troubleshooting and problem-solving skills. ...