3 of 3 QA Jobs in Newport

of contact for customer-facing issues. Collaborate with technical teams to understand system functionality and relay findings effectively. Improve MDM data reports Using MS Reporting Services. Receive requirements from QA and develop reports to continuously improve data quality. Support User Acceptance Testing (UAT) activities – Engaging with stakeholders at all levels including developers, senior leadership team and programme managers etc. Adhere More ❯

repair mechanical systems and components. Conduct routine maintenance to prevent equipment failures. Documentation: Maintain detailed records of calibration, maintenance, and repair activities. Prepare reports and calibration certificates as required. Quality Assurance: Ensure all equipment meets required accuracy standards and comply with relevant regulations. Implement and follow quality control procedures. Continuous Improvement: Participate in continuous improvement initiatives to enhance calibration and More ❯

to-day coordination of initial support agents (1st and 2nd line, including technical support), or agency equivalents. Maintain internal SOPs and onboarding resources. Support agent performance reviews, coaching, and QA feedback. 7. Customer Feedback Loop Tag and prioritise feedback, bugs, and feature requests Maintain a flow of insights between support and Product/Design Champion the customer voice in internal More ❯