2 of 2 Remote Service Management Jobs in Newport

Newport (Hybrid) Salary: Up to £52,107 + excellent benefits Yolk Recruitment are working with a leading organisation to recruit an IT & OT Asset Analyst into their growing IT Service Management function. This is a newly created role offering a real opportunity to shape and improve asset management practices across both IT and OT (Operational Technology) functions. … senior stakeholders to ensure compliance, improve processes, and maximise value from assets in a highly regulated, critical national infrastructure environment. If you're proactive, analytical and passionate about asset management, this role gives you the scope to make a real impact. What you'll be doing Maintaining accurate records for IT & OT assets across multiple systems (e.g. ServiceNow, CMDB … asset health and performance, and supporting remediation where needed. Working with suppliers and vendors to support procurement, maintenance, and disposal of assets. Contributing to continuous improvement initiatives within asset management processes and tools. Tracking costs, supporting financial reporting, and identifying opportunities for savings. Supporting incident and problem management where asset-related issues are involved. Collaborating with IT, OT More ❯

technical specifications and user guides. Support system upgrades, enhancements, and integration workstreams. Skills and Experience Strong background in BMC Remedy ITSM development and configuration. Understanding of ITIL framework and service management best practices. Experience in workflow design , scripting, and system integrations. Knowledge of JavaScript or related programming skills. Experience with cloud-based Remedy deployments desirable. Problem-solving mindset More ❯