Customer Relationship Management Manager
- Hiring Organisation
- Abacus Careers
- Location
- Newtownabbey, Co. Antrim, UK
- Employment Type
- Full-time
Taskforce Leadership – Lead the CRM Taskforce, collaborate with stakeholders, and act as the firm's subject matter expert. Data Visualisation & Reporting – Design Power BI reports and collect user feedback to support BD campaigns. Alumni & Referral Management – Manage database and reporting for Alumni Programme and referral tracking. CRM Training … 5+ years CRM experience (preferably in legal/professional services) Expertise in InterAction CRM (ideally v7) Familiarity with marketing campaign platforms (e.g., Vuture) Power BI, Excel, and database reporting skills Strong communication, training, and stakeholder engagement Project management and ability to handle multiple priorities Analytical mindset and attention ...