2 of 2 Microsoft Jobs in Newtownards

maintains the end-user environment and drives IT improvements across the organisation. You will handle 2nd/3rd line issues, work with Windows endpoints, Microsoft 365 and AD/Entra ID, and take ownership of complex problems while collaborating with IT colleagues and third-party suppliers. #J-18808-Ljbffr ...

line technical support to users across the organisation, taking ownership of incidents through to resolution. Troubleshoot and resolve issues across Windows endpoints, Microsoft 365, applications, hardware, peripherals and user accounts. Act as a senior point of escalation for more complex end-user and desktop support issues. Manage and maintain …/3rd line IT support, ideally with experience operating at a senior level. You’ll ideally have experience across: Windows 10/11, Microsoft 365 and Active Directory/Entra ID Desktop, laptop, mobile and peripheral support Hardware deployment, configuration and troubleshooting Software and application support User account management ...