1 of 1 Remote/Hybrid Client Onboarding Jobs in Norfolk

Technical Support Analyst

Hiring Organisation
Pure Resourcing Solutions Limited
Location
Norwich, Norfolk, United Kingdom
Employment Type
Permanent
Salary
£31000/annum
helping customers get the very best from software solutions. Working within a collaborative team, you'll support customers throughout their journey, from onboarding and training through to ongoing technical support, troubleshooting and product adoption. This role offers a 35-hour working week, hybrid working, and the opportunity … support for a SaaS software platform Manage and resolve customer support tickets through to completion Investigate, troubleshoot and diagnose technical issues Deliver software onboarding, demonstrations and customer training Support software installations and system configuration Create and maintain customer-facing documentation and knowledge articles Build trusted relationships with customers ...