1 of 1 Network Analyst Jobs in Norfolk

Junior Telecommunication and Network Analyst Location: Norfolk (on-site) Contract: Immediate start until end of March Rate: £14.73 per hour (inclusive of holiday pay) We’re seeking a motivated Junior Telecommunication and Network Analyst to join a busy Digital Health team supporting a large public sector organisation in Norfolk. In this role, you’ll provide first … line technical support across telephony and network systems, assisting with fault management, user support, and day-to-day maintenance of IT infrastructure. You’ll work closely with the Network Services Manager and wider digital team to ensure smooth and secure delivery of network and communication services across multiple sites. Key Responsibilities: Provide first-line support for network and telecommunication issues via the service desk Manage helpdesk tickets and ensure timely resolution of incidents and requests Support installation, configuration, and maintenance of network and telephony equipment Liaise with suppliers and contractors regarding faults and service issues Assist with network performance monitoring, reporting, and improvement initiatives Offer advice to users on telecom products and services (e.g. More ❯