3 of 3 Remote/Hybrid Process Improvement Jobs in Norfolk

business challenges and define technical specifications Map current and future-state processes, identifying opportunities for optimisation and improved workflows Create user stories, technical documentation, process maps and functional specifications for technical and non-technical audiences Design, coordinate and execute User Acceptance Testing (UAT) to ensure solutions meet business needs … across different departments, translating operational challenges into practical technical solutions and supporting teams through change. You’ll bring experience working with SaaS platforms, business process improvement, system configuration and Agile delivery environments, alongside strong communication skills and the ability to create clear documentation that enables others to succeed. ...

budgets, risks, issues and dependencies. ·Lead project boards, workshops and stakeholder meetings. ·Manage and influence senior clinical and non-clinical stakeholders. ·Support service redesign, process improvement and organisational change. ·Develop benefits realisation plans and monitor delivery of project outcomes and financial savings. ·Produce clear project reports, presentations … within a large organisation, ideally within the NHS, healthcare, social care or a similarly complex environment. ·Demonstrable experience delivering significant organisational, service, system or process change. ·Strong practical knowledge of project and change management methodologies. ·Experience managing project governance, risks, issues, budgets and benefits. ·Excellent stakeholder management, communication, influencing ...

Proven experience leading Customer Service and OTC teams within a B2B and/or D2C environment Strong SAP knowledge; Salesforce experience beneficial Experience driving process improvements, digitalisation or automation initiatives Excellent stakeholder management and people leadership skills Commercially minded with the ability to balance operational delivery and strategic thinking … qualification in a relevant discipline desirable Key Responsibilities Lead and develop the UK Customer Service team Oversee the end-to-end Order-to-Cash process and key service KPIs Drive continuous improvement, digitalisation and AI-enabled efficiencies Support sales growth through excellent customer experience and commercial collaboration Partner ...