3 of 3 Remote/Hybrid Risk Management Jobs in Norfolk

live service support. We work closely with stakeholders across HMRC to ensure our IT systems meet their needs.Job descriptionAs Head of IT Service Management, you will be responsible for setting the strategic direction, operational leadership and continuous improvement of a portfolio of business-critical testing, assurance, analytics and stakeholder … assurance activities, analytics and insight capabilities, governance, communications and stakeholder engagement functions. The role is accountable for ensuring service performance, operational resilience, release readiness, risk management and the effective delivery of services that support internal and external users.You will lead and develop a multidisciplinary team, providing leadership, people ...

adoption of legal technology solutions that improve client collaboration, matter delivery, workflow efficiency and reporting.You will work closely with partners, lawyers, legal operations, knowledge management, IT and clients to gather requirements, build HighQ sites and portals, configure workflows and dashboards, and support technology-enabled legal service delivery. The successful … candidate will bring hands-on HighQ administration and solution design experience, strong stakeholder management skills and a practical understanding of legal service delivery. Experience with HighQ, Publisher, forms, workflow automation, permissions, dashboards, Microsoft 365 and wider legal technology platforms would be highly advantageous.Main Responsibilities include:Design, configure and implement ...

remain resilient, secure and customer-focused while continually evolving to meet changing business and user needs.This is an exciting opportunity to lead strategic service management across complex digital products, influencing decisions at a senior level and driving continuous improvement across services used at national scale.Job descriptionAs a Service Owner … delivering service strategies, operating models and service roadmaps that support organisational priorities.Driving continuous service improvement through data, user insight and performance analysis.Leading service governance, risk management and operational assurance activities.Managing live service budget and financial performance, ensuring effective use of resources and value for money.Building and maintaining effective ...