2 of 2 Remote Technical Support Jobs in Norfolk

Job title: Technical Support Analyst Location: Norfolk (Hybrid working) Contract: 3 months (possible extension) Inside IR35 Day rate: £127 Job Purpose: The post holder will work in the Trust's IT Technical Support Team, providing second and third line support to the Trust's users. They will be responsible for ensuring the optimum use of … alerts and ensuring that all of the Trust policies and procedures relating to security and best practice are adhered to. Overview of Essential Responsibilities: Provides advice and guidance on technical matters, supervise the other Technical Support Analysts Performs work which requires the application of a significant range of fundamental principles in a variety of contexts Takes a … escalation for both internal and third party applications such as A&E, Maternity, Purchasing systems. NNUH Contract for IBM global services for issues management and resolution Provide third line technical support for the onsite helpdesk Onsite management of Citrix Service Farm Ensures that all tasks and procedures are carried out effectively and efficiently to agreed levels of service More ❯

Position: IT Support Specialist Location: Norwich, UK Schedule: Hybrid Work type: contract We are seeking an experienced and flexible IT Support Specialist to maintain and troubleshoot critical IT infrastructure, supporting our essential hospital services. Key Responsibilities Server & Network Support: Provide significant support for Microsoft server products (including Windows Server 2003-2012), data communications, and networking technologies … LAN, TCP/IP, x400, RS-232). Application Management: Implement and support multi-user applications, including databases and the ICE system. Hardware & End-User Support: Offer practical support for computer hardware, printers, and software applications, and assist users in a similar environment. Database & Web: Maintain and support MS SQL Server and Web Server products. Documentation … procedures, and prepare training materials. Required Qualifications & Skills Education/Certification: Relevant Degree/HND/HNC and an IT Qualification (e.g., MCP or MCSE Windows 2003-2012). Technical: Significant experience with Microsoft server products, networking, and hardware support. Soft Skills: Excellent analytical mind, strong communication skills, and the ability to work independently or as part of a More ❯