4 of 4 Windows Jobs in Norfolk

person. Logging, prioritising and tracking tickets through to resolution, escalating where needed. Troubleshooting hardware, software and printer issues for end users. Supporting users with Windows, Microsoft 365 and common business applications. Assisting with user account administration, including new starters, leavers and password resets in Active Directory. Helping diagnose basic ...

Support Technician, based in Great Yarmouth, Norfolk will be responsible for the user application support, user administration and local infrastructure support across windows based applications. Ideal candidates for the IT Support Technician job based in Great Yarmouth, Norfolk will have experience across the following areas: Proven experience maintaining ...

interest in technology. Ideally, you'll have: Experience within an IT Support, Service Desk or Helpdesk environment Solid knowledge of Microsoft 365 applications and Windows environments Experience with Windows Server and networking technologies A proactive and solutions-focused approach to problem-solving Excellent communication and customer service skills ...

Managing support requests through the IT ticketing system, prioritising and resolving issues Installing, configuring and maintaining PCs, laptops, printers and other IT equipment Supporting Windows environments, Microsoft 365 and network infrastructure Assisting with server administration, user accounts and system maintenance Supporting IT projects, upgrades and the introduction … About You You'll have previous experience in an IT Technician, IT Support Technician or similar technical support role, with a good understanding of Windows systems, PC hardware and networking. You'll be confident diagnosing technical problems, managing competing priorities and explaining solutions clearly to users with different levels ...