19 of 19 Remote Continuous Improvement Jobs in the North East

on site your main location will be Newcastle. Key responsibilities: Formulate both short-term day-to-day and longer-term IT Service Delivery plans and identify and work on continuous improvement of the service. Professionally and effectively represent Group IT to both the internal business and to all IT third party vendors and suppliers. Build, develop and … budget related conversations on different levels. Monitor supplier and IT service delivery performance and liaise with managers and customers to ensure service level agreements are met Develop and maintain continuous service improvement plans. Experience required: Experience within a similar role Experience managing major incidents and escalations Ability to work in a fast-paced environment Excellent knowledge of More ❯

assessments and specialist one-to-one support to people in higher education, work and schools. As Full Stack Developer youll join a team with culture of collaboration, learning and continuous improvement, responsible for developing and maintaining a range of world-class web, desktop and mobile applications hosted in both cloud and on-premises, using Agile development methodology. … work well under pressure, prioritising workload efficiently Ability to work independently and in/with teams, collaborating on Product Design & Development projects Excellent communication and documentation skills Committed to continuous personal and professional development Highly motivated, friendly and adaptable Rewards and benefits: Basic salary £32,000 to £35,000 plus generous benefits (l ife assurance, enhanced pension, healthcare and More ❯

reliability metrics. Lead cross-functional coordination for escalations, major incidents, and service continuity planning. Team Leadership & Development Provide leadership and direction to platform tower leads Foster a culture of continuous improvement, collaboration, and innovation across all teams. Support recruitment, onboarding, and capability development to meet evolving technology needs. Technology Platform Delivery Oversee the delivery and lifecycle management More ❯

improve the services provided by BSA, through digitisation11. Develop strong networks across a range of stakeholder organisations and within the NHSBSA and will promote strong integration of digital improvement activity. You will foster collaborative thinking and problem solving within and beyond your team, using appropriate techniques and tools to identify and prioritise further issues and opportunities to explore.12. … centric design, technology and data perspectives, to ensure that products benefit from relevant innovations, remain future proof and aligned to moving technology and best practice, focused on user needs, continuous improvement, efficiencies and return on investment. Experience of digital projects. Significant experience of projects and project management techniques. Desirable Detailed knowledge of NHS and NHSBSA services would … agile mindset to all aspects of their work. Qualifications Essential An appropriate recognised management qualification equivalent to a degree qualification and/or significant relevant equivalent experience. Evidence of continuous professional development. Desirable Post-graduate qualification in relevant discipline. Professional/accredited qualification in Change Management Certification (e.g. Prosci). Product Owner Certification from a recognised provider. GDS Service More ❯

contributing to the Android roadmap. Mentoring junior engineers and promoting engineering best practices. Working on performance optimisation, secure messaging, and API integrations. Participating in agile ceremonies and contributing to continuous improvement. Experience Strong experience in Android development and Kotlin. Solid understanding of mobile architecture, SOLID principles, and design patterns. Experience with RESTful APIs, secure app development, and CI/ More ❯

Management. Act as a Subject Matter Expert on relevant Asset Categories. Advise the Principal Engineer of asset performance to help shape Technical Roadmaps. Follow Test, Install, Maintenance, Upgrade and Continuous Improvement cycles are to ensure services are offering best value. Act as a final point of escalation for Incidents and Problems. Deputise for the Infrastructure lead when … the appropriate solution. Effective time management. Create, update and review documentation following our systems library process. Identify and help mitigate risks. Positively challenge existing processes and procedures to seek continuous improvement. Work alongside other technology teams on problems and Incidents. Follow the change control process. To understand and be aware of the risk and control environment in your area More ❯

across both functional and non-functional areas. You’ll work closely with engineers and delivery teams to embed automation into CI/CD pipelines, champion best practices, and support continuous testing across a range of platforms and services. Your day-to-day will include: Designing and implementing automated test suites using modern tools and frameworks Supporting exploratory testing and … automation for unit, functional, performance, and contract testing Solid understanding of testing methodologies and tools (e.g. Jira) Comfortable working with SQL and NoSQL databases Passion for emerging tech and continuous improvement Experience testing across mobile, web, and microservices What’s On Offer: Competitive salary up to £55K Flexible hybrid working model 4-day working week Generous pension More ❯

business to provide business analysis and improvement insight and contribute towards projects focused on business change and ICT. The successful candidate will bring a structured approach to continuous improvement, helping to shape and transform services for their customers. The organisation are at the start of an exciting transformation journey across services and infrastructure. To support … development of user stories and capture business requirements. Experience: Experience in a Business Analyst role within a highly regulated industry. Experience and understanding of a range of business improvement/analysis tools, frameworks and methodologies: Lean Six Sigma and/or project management training Skillset: Demonstrably strong business analysis and problem solving skills End to end business process More ❯

front in a dynamic, forward-thinking environment? Join one of the UK's leading organisations and take ownership of a high-performing service desk team, driving service excellence and continuous improvement. About the Role: This is an opportunity for an established Service Desk Manager with a strong technical foundation and hands-on experience in a service desk environment. Whether … complex issues Drive service improvements and champion ITIL-aligned processes Collaborate with wider IT teams to ensure seamless support and issue resolution Foster a culture of accountability, learning, and continuous improvement What You'll Bring: Proven experience as a Service Desk Manager or in a senior service desk role Strong technical background with the ability to be More ❯

What You Will Do: Define and roll out IT service quality frameworks and standards. Monitor SLAs, KPIs, and customer satisfaction. Spot service gaps, lead root cause analysis, and drive continuous improvement. Mentor IT teams, lead workshops, and promote a culture of quality. Harness ITSM tools, analytics, and automation to boost efficiency and reliability. What You Will Bring: Strong knowledge More ❯

scalable solutions Supporting CI/CD pipeline integration and automation Driving best practices in Salesforce configuration, security, and data integrity Mentoring junior admins and contributing to a culture of continuous improvement What We're Looking For: Proven experience as a Salesforce Administrator Salesforce certifications Hands-on experience with CI/CD pipelines and deployment strategies Omnichannel and More ❯

future growth across the North East. As an Ofsted Rated Good provider and ISO 9001:2015 certified organisation, we’re committed to maintaining the highest standards of quality and continuous improvement in everything we do. We’re a growing business, and we’re always looking to bring like-minded, talented individuals on board to support the achievement More ❯

future growth across the North East. As an Ofsted Rated Good provider and ISO 9001:2015 certified organisation, we re committed to maintaining the highest standards of quality and continuous improvement in everything we do. We re a growing business, and we re always looking to bring like-minded, talented individuals on board to support the achievement More ❯

Advanced Technicians to deliver high-quality operational support. The role is central to maintaining and improving ICT services across the council, aligned with our ICT strategy and commitment to continuous service improvement. What will your day look like? Each day in this role brings something new. Youll be the go-to person for delivering outstanding customer service, supporting users … proactive approach to problem-solving. Youll be confident communicating with users at all levels, and thrive in a team environment where collaboration and support are key. A commitment to continuous improvement and delivering excellent service is essential, as is the ability to stay focused and flexible in a fast-paced setting with shifting priorities. Why join us More ❯

Advanced Technicians to deliver high-quality operational support. The role is central to maintaining and improving ICT services across the council, aligned with our ICT strategy and commitment to continuous service improvement. What will your day look like? Each day in this role brings something new. Youll be the go-to person for delivering outstanding customer service, supporting users … proactive approach to problem-solving. Youll be confident communicating with users at all levels, and thrive in a team environment where collaboration and support are key. A commitment to continuous improvement and delivering excellent service is essential, as is the ability to stay focused and flexible in a fast-paced setting with shifting priorities. Why join us More ❯

Advanced Technicians to deliver high-quality operational support. The role is central to maintaining and improving ICT services across the council, aligned with our ICT strategy and commitment to continuous service improvement. What will your day look like? Each day in this role brings something new. Youll be the go-to person for delivering outstanding customer service, supporting users … proactive approach to problem-solving. Youll be confident communicating with users at all levels, and thrive in a team environment where collaboration and support are key. A commitment to continuous improvement and delivering excellent service is essential, as is the ability to stay focused and flexible in a fast-paced setting with shifting priorities. Why join us More ❯

their existing workflows and their needs Be the first point of contact if a client needs support and you’ll have regular check ins You'll be looking for continuous improvement in processes or resource that could benefit customers Assist with pre-sales and technical to decrease self-sufficiency times Opportunity to work really closely with other More ❯

microservice based architectures. Experience leading testing across multiple teams in the lifecycle from understanding business needs to delivery into production. Including technical leadership, test generation, reporting, defect management, and continuous improvement. Depth of experience and demonstrable capability in a modern programming language, ideally Java or JavaScript/TypeScript, and automated testing practices and proven ability to learn more. Extensive … testing in cloud-based environments. Experience of containerisation, orchestration would be beneficial. Experience of working closely with Software Developers and DevOps engineers to lead the setup and adoption of continuous integration, delivery and deployment practices to shift Quality left. Experience of conducting and enabling non-functional testing such as Performance, Security and Accessibility - including test types, test tools, and More ❯

Web UI/UX Designer – Middlesbrough | Hybrid We’re working with a leading UK manufacturer in the home improvement sector, known for its award-winning innovation and strong market presence. As they continue to expand their digital footprint, they’re looking for a … talented Web UI/UX Designer to help elevate their online platforms and customer experience. This is a fantastic opportunity to join a business that values creativity, collaboration, and continuous improvement. You’ll be part of a team driving digital transformation in a company that blends engineering excellence with sleek, user-friendly design. What You’ll Be Doing Redesign More ❯