workflows enabling autonomous execution* Now Assist/GenAI use cases across workflows* Define data, integration, and workflow architectures for AI-enabled ServiceNow solutions**Conversational AI & Employee Experience*** Support adoption of Employee Works (MoveWorks) capabilities* Design use cases leveraging:* Conversational AI* Enterprise search and knowledge orchestration* Enable … Capabilities*** Experience in 2 or more of the following areas:* ServiceNow consulting and/or implementations* AI/GenAI/automation use cases* Conversational AI/virtual agents* Enterprise architecture, data, or integrationUnderstanding of:* AI governance and responsible AI principles* Workflow design and process automation**Consulting & Leadership Skills ...