9 of 9 Remote/Hybrid Customer Engagement Jobs in the North East

awareness. You will play a key role in shaping the future direction of the business, ensuring technology remains at the heart of service delivery, customer success and business growth. You will be responsible for driving technical excellence, developing high-performing teams and identifying opportunities to leverage emerging technologies … customers. Key Responsibilities: Technology Strategy & Leadership Define and execute the organisation's technology strategy and roadmap Ensure technology services align with business objectives and customer requirements Identify emerging technologies and opportunities for innovation Drive continuous improvement across technical operations, service delivery and customer outcomes Act as the senior ...

Deputy and make an impact where it matters most! The Role (12-Month Fixed-Term Contract – Maternity Leave Cover) We are seeking a Customer Success Manager to join us on a 12-month fixed-term contract to cover a maternity leave. In this role, you will manage the success … businesses and core needs, identifying opportunities to drive ROI and increase product adoption. Working closely with Sales, Product, and Marketing, you will help foster customer advocacy and ensure strong retention across your portfolio during this important coverage period. What you'll be doing... Identify and proactively engage with your ...

annual commerce. If you thrive in a dynamic environment, proven history of leadership, excel at technical problem-solving, and are passionate about building lasting customer relationships, we invite you to be an integral part of our dedicated team. Transmit Security is hiring a Technical Account Manager to join … team. This is an individual contributor role. About the Role: As a Technical Account Manager you are someone who can build key customer technical and business relationships, enable customers to fully utilize the Transmit platform to drive customer adoption and success. You will use your extensive leadership experience ...

youll help design tailored strategies that accelerate safe, responsible, and impactful AI adoption. This is a pre-sales and enablement role, combining strategic thinking, customer engagement, and technical leadership. Key Responsibilities Lead collaborative, strategic discussions with customers to shape their AI and Data roadmap. Identify opportunities where … define AI-driven solutions aligned with client goals. Develop and present industry-specific use cases with clear, measurable impact. Support proposals, solution scoping, and customer presentations. Ensure a smooth handover from strategy to delivery, building trust throughout the customer journey. Demonstrate both technical credibility and business insight, helping ...

software engineering and DevOps teams to enable cloud-native deployment models Develop and improve infrastructure-as-code and automation capabilities Support major bids and customer engagements with infrastructure and hosting architecture expertise Produce high and low-level technical designs and supporting documentation Define operational readiness requirements for managed service ...

This is not a "prompt engineering" role. This is a builder role. You will sit at the intersection of revenue operations, sales, marketing, and customer success, and your job is to make every human on the GTM team dramatically more productive by deploying AI systems that generate pipeline, accelerate … Architect the AI layer across Flosum's GTM stack (Salesforce, Marketo, Outreach, Qualified, Gong) so that data flows between systems without manual intervention, every customer touchpoint is captured, and AI agents share learnings in a virtuous loop with Salesforce as the hub. Build and maintain an AI-driven competitive ...

tackle problems head-on and focus on solutions that create lasting impact. Because when our customers win, we all win. The Role Our Customer Success Managers are trusted advisors to enterprise customers, owning the relationship from onboarding through long-term value realization. Partnering closely with Sales, they build credibility … influence by acting with urgency, advocating internally for the customer, and driving alignment across teams. In this role, you own the customer’s path to value realization. You translate business goals into clear success criteria, manage critical milestones, and ensure customers achieve tangible value from CockroachDB while proactively ...

Sales and 25% Hands-On. The ideal candidate will have reseller or MSP background and will have worked with a multi-customer base. Your pre-sales/solutions experience will be around Proof of Concept (POC), Solution Design, Customer Facing, and you will also have the ability … activities for infrastructure solutions (compute, storage, virtualisation, hybrid cloud). The role will involve a mix of technical presales and project delivery, primarily supporting customer engagements related to VMware, Nutanix, and cloud services. You will be a key contributor to the design, deployment, and lifecycle management of customer ...

responsible for ensuring clients receive an exceptional experience, consultants are successfully onboarded and supported, and new revenue opportunities are identified across existing and new customer engagements. What you will be doing: As an Account Manager, you will take ownership of key customer relationships, working closely with senior stakeholders … Building strong relationships with customers, understanding their business, technical challenges and future hiring or delivery needs Ensuring consultants and technical teams onboard smoothly onto customer projects Acting as a key point of contact for clients, ensuring satisfaction, resolving issues and maintaining strong engagement throughout delivery Identifying and developing ...