4 of 4 Remote/Hybrid Customer Retention Jobs in the North East

Product Support Specialist (Fluent French/English Speaking)

Location
Newcastle upon Tyne, England, United Kingdom
Description We are looking for a proactive, customer focused individual to join our Sage Intacct support team, this is a hybrid role 3 days in our Newcastle HQThe successful applicant will be working primarily with customers in our French and UKI markets ,fluency in English/French both written … each representing potential value in excess of £1M by resolving queries efficiently and accurately.The Support Specialist plays a critical role in shaping the overall customer experience and has a direct impact on retention and growth by resolving 90% of incoming cases, managing complex issues confidently, and building ...

Hybrid Bilingual Enterprise Support Specialist (French/English)

Location
Newcastle upon Tyne, England, United Kingdom
English and French, strong problem-solving skills, and experience with CRM or ERP systems. You will collaborate across Product and Operations to enhance customer outcomes and retention. #J-18808-Ljbffr ...

Product Manager

Location
Newcastle upon Tyne, England, United Kingdom
payments and fintech roadmap across Accounts Receivable, Accounts Payable and Access to Capital.Drive commercial impact: Own portfolio outcomes, growing payments adoption, revenue opportunities and customer retention.Create better experiences: Use customer insight, experimentation and AI-powered workflows to simplify financial tasks and help customers manage cash flow.Build for scale … experiences that work across markets.Lead through influence: Align Product, Engineering, Design, Commerce, Mobile, Marketing and external partners around a shared vision.Navigate complexity: Balance customer needs, commercial priorities, regulation and local market requirements while maintaining a coherent global platform.Embrace AI: Use AI tools to accelerate discovery, research and decision-making ...

Product Manager - Fintech & Payments

Hiring Organisation
Sage
Location
Wallsend, Tyne And Wear, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
fintech roadmap across Accounts Receivable, Accounts Payable and Access to Capital. • Drive commercial impact: Own portfolio outcomes, growing payments adoption, revenue opportunities and customer retention. • Create better experiences: Use customer insight, experimentation and AI-powered workflows to simplify financial tasks and help customers manage cash flow. • Build … that work across markets. • Lead through influence: Align Product, Engineering, Design, Commerce, Mobile, Marketing and external partners around a shared vision. • Navigate complexity: Balance customer needs, commercial priorities, regulation and local market requirements while maintaining a coherent global platform. • Embrace AI: Use AI tools to accelerate discovery, research ...