Change & Adoption Associate
- Hiring Organisation
- Sophos
- Location
- Newcastle upon Tyne, UK
- Employment Type
- Full-time
000+ employees Microsoft Copilot or AI Tool Deployment: Hands-on experience deploying Microsoft 365 Copilot, enterprise AI tools, or similar productivity-enhancing technologies, including development of training materials and measuring adoption metrics Customer Experience Design: Track record of mapping customer journeys, implementing user personas, and driving measurable improvements … z2bz0 participants ITSM & Self-Service: Understanding of IT service management principles and experience implementing self-service technologies and knowledge management solutions Business Case Development: Ability to build compelling business cases that articulate ROI, productivity gains, and strategic value of technology investments #B2 Ready to Join Us? At Sophos ...