2 of 2 Remote/Hybrid IT Manager Jobs in the North East

## IT Service Desk and Support ManagerApplylocations: Cobalt Business Park, Newcastle Upon Tynetime type: Full timeposted on: Posted 5 Days Agotime left to apply: End Date: August 16, 2026 (9 days left to apply)job requisition id: JR887**Job Posting Title**IT Service Desk and Support Manager … ensuring the service is responsive, customer-focused and continually evolving to meet the needs of the organisation. As an experienced and people-focused IT Service Desk & Support Manager, you will lead the delivery of a high-performing IT support function that enables colleagues to work effectively ...

purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience supporting and maintaining IT products and services, including ServiceNow, user access, incident management and Power BI. Knowledge of ITIL and service management practices, including incident, problem, change and release management. … Experience working collaboratively with stakeholders, users and suppliers in complex environments. Understanding of delivering effective IT services and driving continuous improvement. Experience improving products, services and processes, coordinating resources and delivery activities. Maintaining high service standards and ensuring service level targets are consistently achieved. You and your role ...