4 of 4 Remote/Hybrid IT Services Manager Jobs in the North East

IT Service Delivery Manager

Location
Newcastle upon Tyne, England, United Kingdom
this role retains internal accountability for service coordination and commercial oversight. You’ll help ensure projects and business functions can successfully access and consume services from the Secure Working Environment, while maintaining appropriate governance and control. We’re looking for someone with strong IT service delivery … with excellent stakeholder and supplier management skills. You’ll be comfortable operating across technical, commercial and business environments and coordinating multiple stakeholders to ensure services are delivered effectively. Due to the nature of the role and the Secure Working Environment, candidates must hold, or be willing and eligible ...

IT Service Desk and Support Manager

Location
Newcastle upon Tyne, England, United Kingdom
## IT Service Desk and Support ManagerApplylocations: Cobalt Business Park, Newcastle Upon Tynetime type: Full timeposted on: Posted 5 Days Agotime left to apply: End Date: August 16, 2026 (9 days left to apply)job requisition id: JR887**Job Posting Title**IT Service Desk and Support … Manager**Salary Band**Competitive**Job Description****About the Role**As a leader within our Service Desk operation, you will be responsible for ensuring the service is responsive, customer-focused and continually evolving to meet the needs of the organisation. As an experienced and people-focused IT ...

Senior IT Service Delivery Manager | Service Desk Lead

Location
Newcastle upon Tyne, England, United Kingdom
Opencast is seeking an experienced IT Service Delivery Manager to lead the Service Desk and drive ITIL-aligned processes. Based at our Newcastle HQ, you will manage incidents up to 3rd line, mentor colleagues, and ensure high-quality support across teams. This hands-on role requires ...

Remote IT Service Delivery Manager — Governance & Budget

Location
Newcastle upon Tyne, England, United Kingdom
Balfour Beatty plc is seeking an experienced IT Service Delivery Manager to coordinate the Secure Working Environment (SWE) and govern service performance, licensing and costs. You will work with the MSP, IT teams and business stakeholders to ensure value for money and alignment with ...