2 of 2 Remote Performance Improvement Jobs in the North East

Job summary Are you ready to lead change and make a real impact across the NHS? Do you thrive in a fast-paced environment where collaboration, innovation and improvement are at the heart of everything you do? We're looking for an experienced and passionate Optimisation Manager to join our Workforce Services Directorate, on our Electronic Staff Record (ESR … scheme o Access to a wide range of benefits and high street discounts! Main duties of the job As Optimisation Manager, you'll lead the delivery of change and improvement projects across the Workforce Services Directorate. You'll work closely with NHS teams, clients, and suppliers to design and implement new processes, onboard new clients, and manage service transitions. … stakeholders. Designing and improving processes to enhance customer experience and service delivery. Managing budgets, pricing models, and financial controls. Supporting business development and client onboarding/offboarding. Driving continuous improvement and embedding agile ways of working. Coaching and developing team members to achieve high performance. You'll be a key point of contact for process change, ensuring readiness and More ❯

functioning communication skills to encourage a collaborative customer focused approach. 8. Line manage direct reports and oversee the effective implementation of policies relating to appraisal, absence management, disciplinary, grievance, performance monitoring and personal development plans. 9. Prepare user guidance documents, briefings and process mapping to support the implementation of improvements and process change, ensuring that the benefits of the … innovation in others. Identify and influence different approaches to working practices. Demonstrate a range of effective communication and presentation skills including drafting reports Focus on customer service and continuous Improvement Change management techniques IT skills for full use of management information Drive and manage significant change to agreed quality standards Excellent time management skills Innovative and forward thinking Desirable … away from home on occasion with nationwide travelling. Experience Essential Experience of implementing new systems and processes on a large scale to a diverse range of stakeholders Business Process Improvement experience Experience in effective problem solving, using analytical skills, creativity and logical thinking to reach a solution Desirable Wide experience and understanding of the NHS Experience of stakeholder management More ❯