Senior IT Service Manager
- Hiring Organisation
- DWP Digital
- Location
- Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £40,000
What skills, knowledge and experience will you need? This Senior IT Service Manager is part of the Integration Team within DWP Digital's Service Management function. You'll work in a fast-paced, collaborative environment, taking ownership of complex live services and driving improvements that enhance service quality … user experience across government. Our team supports deployments, configuration, and management of integration products, as well as building self-service and strategic integration solutions used across DWP and other departments. Your responsibilities will include defining and managing service management processes, SLAs, and OLAs, as well as leading incident ...