5 of 5 Remote Root Cause Analysis Jobs in the North East

and simplicity to the insurance sector. The Complaints Handler will play a critical role in managing and resolving a portfolio of customer complaints, conducting root cause analysis, and reporting to provide actionable insights to business teams. The role involves liaising with the Financial Ombudsman Service as needed. … with customers and involved parties to understand concerns and provide updates Ensuring all complaints are addressed promptly and in compliance with regulatory requirements Conducting root cause analysis to identify trends and underlying issues, reporting findings for actionable insights Collaborating with teams to improve processes, enhance customer satisfaction More ❯

with SLAs. Manage and track support tickets using an ITSM platform. Troubleshoot and resolve hardware and software issues across Windows and Mac environments. Conduct root cause analysis to prevent issue recurrence and improve service delivery. Carry out regular patching and system hardening to maintain system security and More ❯

Doing/Working on the core application written in modern .Net stack and Blazor Working primarily with the Microsoft Stack Supporting application troubleshooting and root cause analysis Improving system testability and supporting automation efforts Writing SQL scripts and stored procedures Collaborating within an Agile team environment What More ❯

Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers More ❯

partners, and product vendors to manage and deliver the scope within the planned budget and timelines. Initiatives to drive improvement leveraging data – incidents, requests, root cause analysis. Maximising vendor contracts and operating within the allocated budget. If you’d like to learn more about this Senior Product Owner More ❯