8 of 8 Remote Service Delivery Jobs in the North East

understand business needs and deliver practical, scalable solutions. Contribute to system upgrades, migrations, and performance improvements. Work with ITSM tools and follow ITIL-aligned processes to ensure high-quality service delivery. What We’re Looking For Experience working with Microsoft Azure services and enterprise systems. A good understanding of system integration, APIs, and data governance. Familiarity with automation tools More ❯

understand business needs and deliver practical, scalable solutions. Contribute to system upgrades, migrations, and performance improvements. Work with ITSM tools and follow ITIL-aligned processes to ensure high-quality service delivery. What We're Looking For Experience working with Microsoft Azure services and enterprise systems. A good understanding of system integration, APIs, and data governance. Familiarity with automation tools More ❯

Technical Delivery Manager £70,000 - 100,000 GBP Hybrid WORKING Location: Newcastle Upon Tyne, North East - United Kingdom Type: Permanent Role: Technical Delivery Manager Salary: £85,000 - £115,000 DOE Additional Package: 10% Bonus, Extensive Benefits Package Location: Newcastle upon Tyne Are you a Technical Delivery Manager looking for your next challenge? This is an exciting opportunity … to join a forward-thinking, customer-focused organisation at the forefront of IT service delivery and digital transformation. You'll be part of a collaborative, high-performing team that values innovation, ownership, and strong leadership. The environment is global, dynamic, and committed to continuous learning and improvement. As a Technical Delivery Manager , you'll play a vital … if you're passionate about technology, love solving problems, and excel at managing cross-functional teams while building trusted relationships with stakeholders at every level. Role Requirements: Lead IT delivery teams to provide reliable, high-quality technical services. Collaborate with customers and partners to design and deliver tailored solutions. Manage technical escalations, incidents, and troubleshooting with speed and precision. More ❯

digital and printed formats. The role aims to improve and enhance systems and processes, utilizing new technologies to provide best-in-class information for customers and support wider ICT Service Delivery. Role: Information Systems Manager Location: Newcastle upon Tyne (Hybrid) Key Responsibilities: Lead and manage the Information Systems, Print, and Distribution teams. Support, manage, and maintain transport information systems … in digital and printed formats. Enhance systems and processes to leverage new technologies for improved customer information. Collaborate with ICT Service Delivery to ensure alignment with broader organizational goals. Drive innovation and continuous improvement in information management and distribution. Requirements: Proven experience in managing information systems and teams Strong leadership and management skills with the ability to motivate … and their application in information management. Excellent communication and stakeholder management skills. Benefits: Competitive salary and excellent benefits package. Opportunity to lead and innovate within a dynamic and essential service environment. Career development and progression opportunities. Work within a supportive and collaborative team environment. If you are a skilled Information Systems Manager with a passion for improving customer service More ❯

the day-to-day application portfolio activities and coordinates the work of the Applications Analyst. This position supports the governance and optimisation of the applications portfolio, ensuring high-quality service delivery and continuous improvement while escalating strategic matters to the Applications Manager. Key Responsibilities Provide day-to-day direction, prioritisation and support to Applications Analyst. Manage and resolve … application-related service requests and incidents via the Service Desk across the applications portfolio. Provide functional support and advice to CRC (Customer Relationship Center)users. Maintain up-to-date documentation, knowledge articles, and configuration records. Perform configuration changes, adhering to change enablement procedures. Coordinate with CRCteams and technical stakeholders to ensure clear communication during incident resolution and change … implementation. Support the evaluation of tool performance by gathering user feedback, and identifying opportunities for improvement. Support the Senior Applications Analyst with application-related service improvement and optimisation projects. Act as the lead coordinator and subject matter expert for application-related service improvement projects. Support procurement processes across the applications portfolio, including business requirement gathering, stakeholder coordination, planning More ❯

experienced SAP Solution Architect with a Logistics WM focus to join their growing team. If you are passionate about end-to-end SAP solution architecture-from solutioning engagement to delivery execution-this could be the opportunity for you. As part of their virtual-first approach, you will primarily work remotely with minimal travel while engaging with clients across multiple … consecutively for the past five years. Main responsibilities: Develop and cost cross-functional SAP solutions to meet client needs. Support new business pursuits through solutioning, proposal engagement, and project delivery of accepted solutions. Work across multiple clients, providing SAP strategy and advisory services. Foster strong stakeholder engagement with customers, and third-party partners. Lead solution design, implementation, testing, deployment … and early-life support. Align SAP solutions with the delivery model and industry best practices. Assist in defining clients' SAP functional roadmaps and portfolios. Provide expert guidance during periods of change, ensuring alignment with SAP-centric process templates and emerging technologies. Contribute into SAP pre-sales activities, including solution costing and proposal development. Continuously enhance SAP offerings and drive More ❯

experienced SAP Solution Architect with a Logistics WM focus to join their growing team. If you are passionate about end-to-end SAP solution architecture-from solutioning engagement to delivery execution-this could be the opportunity for you. As part of their virtual-first approach, you will primarily work remotely with minimal travel while engaging with clients across multiple … consecutively for the past five years. Main responsibilities: Develop and cost cross-functional SAP solutions to meet client needs. Support new business pursuits through solutioning, proposal engagement, and project delivery of accepted solutions. Work across multiple clients, providing SAP strategy and advisory services. Foster strong stakeholder engagement with customers, and third-party partners. Lead solution design, implementation, testing, deployment … and early-life support. Align SAP solutions with the delivery model and industry best practices. Assist in defining clients' SAP functional roadmaps and portfolios. Provide expert guidance during periods of change, ensuring alignment with SAP-centric process templates and emerging technologies. Contribute into SAP pre-sales activities, including solution costing and proposal development. Continuously enhance SAP offerings and drive More ❯

our Unified Platform for 988 and other proprietary digital health products. Oversee enterprise IT infrastructure, cybersecurity, and data governance. Drive the adoption of AI, automation, and analytics to enhance service delivery and operational efficiency. Operational Excellence Ensure high availability, scalability, and resilience of all client-facing and internal systems. Implement best-in-class ITIL, DevOps, and MLOps practices. … and technology partnerships to maximize value and innovation. People & Culture Build and mentor a high-performing, diverse technology team. Foster cross-functional collaboration and alignment between IT, product, and service delivery teams. Promote a culture of inclusion, transparency, and accountability. Required Skills/Abilities: 10+ years of progressive IT leadership, including 5+ years in a strategic executive role. … broadly about your background and skill set for the role. Vibrant Emotional Health is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any More ❯