6 of 6 Remote/Hybrid Service Delivery Jobs in the North East

clear, actionable insights to inform DG-level decision-making, risk appetite setting, and departmental prioritisation. Articulate business impacts: how risks could affect operations, resilience, service delivery, customer experience, staff safety or data protection. Support senior leaders (e.g., Director General for Finance) by outlining options, consequences and recommended mitigations. … gather evidence, test assumptions and validate analysis. Ensure alignment across functions and build consensus around risk understanding, mitigations and priorities. Team Leadership and Delivery Management Lead, mentor and quality-assure the work of a small team of colleagues. Task and oversee scenario-level analysis (e.g., physical estate failure scenarios ...

shaping, designing and delivering complex IT solutions that support strategic and operational goals across the organisation. Working closely with stakeholders, you will influence service delivery, drive best practice, and ensure that digital services are robust, secure and future-focused. Your new role Designing and implementing complex enterprise ...

shaping, designing and delivering complex IT solutions that support strategic and operational goals across the organisation. Working closely with stakeholders, you will influence service delivery, drive best practice, and ensure that digital services are robust, secure and future-focused. Your new role Designing and implementing complex enterprise ...

business that thrives on innovation. Youll be at the heart of customer success, developing long-term strategies, unlocking growth opportunities, and ensuring exceptional delivery across every touchpoint. Whats in It for You Competitive salary + discretionary bonus 25 days holiday + bank holidays Flexible working and remote options Contributory … forecasting Monitor client satisfaction and proactively resolve challenges Deliver insightful reporting to support innovation and decision-making Collaborate with internal teams to continuously improve service delivery Engage directly with clients across the UK and internationally What Were Looking For 3+ years experience in account management (IT or digital ...

support business-wide technology improvement initiatives. Reporting into senior leadership, you will be responsible for overseeing the organisation’s IT systems, infrastructure, and service delivery. You will manage internal support and third-party suppliers, ensuring reliable, secure and efficient operations. Key responsibilities include: Managing and supporting IT infrastructure, systems … networks Leading and developing IT support capability Overseeing cyber security controls and compliance Managing IT suppliers and external service providers Supporting system upgrades, improvements and transformation projects Ensuring business continuity, backups and disaster recovery processes are maintained Providing strategic input into future technology planning To be considered suitable ...

support they need. The difference you will make as a Data Administrator Working collaboratively as part of a committed team to deliver an outstanding service by administering the referral gateway for single veterans at risk or experiencing homelessness to access suitable accommodation. The aim is to put customers first … empower them to achieve their goals and aspirations, while undertaking a range of tasks that contribute to safe and effective service delivery. About you We are looking for someone with: High attention to detail to ensure data accuracy and integrity. Competent and accurate administrative and IT skills. Experience using ...