11 of 11 Remote Service Delivery Jobs in the North East

Job summary Join the NHS Business Services Authority (NHSBSA) in a new pivotal leadership role,leading the Digital Delivery Centre, shape and deliver a complex agenda including delivery management, user centred design, software and cloud engineering and solution design areas. Our Digital Delivery Centre is the engine … systems including NHS Pensions and NHS Jobs, ensuring that capacity and capability is fit now and the future. You'll be responsible for robust delivery governance, adhering to internal and national delivery approaches including Government Service Design standards. Digitising services through leading-edge technology to deliver taxpayer … will take place in Newcastle on 8th & 9th July. What do we offer ? 27 days annual leave, rising to 29 days after five years' service and 33 days after ten years' service + public holidays Excellent pension, 23.7% employer contribution Flexible working Active wellbeing and inclusion networks NHS More ❯

Job summary Join the NHS Business Services Authority (NHSBSA) in a new pivotal leadership role, where you'll strategically lead the Delivery, Governance, Consultancy and Strategy team to deliver a complex Digital, Data and Technology (DDaT) agenda. You'll inspire a team including Delivery Consultants and Governance and … IT Service Management Specialists to efficiencies, champion continuous improvement and robust governance controls to monitor and manage deliverables and services. Leading DDaT strategy creation and implementation you'll drive professional excellence, including compliance with government standards. We're looking for an individual that will apply professional curiosity, drive a … place in Newcastle on 9th and 11th July. What do we offer ?o 27 days annual leave, rising to 29 days after five years' service and 33 days after ten years' service + public holidayso Excellent pension, 23.7% employer contributiono Flexible workingo Active wellbeing and inclusion networkso NHS More ❯

Job summary As a senior leader within the DDaT Directorate, the post holder will be responsible and accountable for the delivery of a portfolio of services and products that meet the needs of our users and that drive transformational change across our services. You will lead a number of … multidisciplinary Delivery Teams, creating an environment which enables the team to deliver at pace in line with Government Technology, GDS and NHSBSA standards. You will work with Heads of Service to co-create the strategic direction for your portfolio of services and products, then be accountable for developing … long-term strategic plans that enable the delivery of work to achieve the objectives. The role necessitates strong delivery experience, it is a leadership role that requires the post holder to work independently and set the strategic direction for their portfolio and for the teams they lead. The More ❯

Tyne Salary: Up to £46k per annum Overview We’re looking for a detail-oriented and proactive IT Quality & Knowledge Lead to join our Service Delivery team. This role is instrumental in improving the quality of IT support processes and maintaining a robust, accessible knowledge base for the … wider organisation. You’ll work at the intersection of ticket assurance, knowledge management, and continuous service improvement—helping to enhance the overall user experience and IT service performance. Key Responsibilities Ticket Quality Assurance Regularly monitor IT tickets to ensure compliance with internal standards for accuracy, completeness, and timely … and Collaboration Collaborate with IT and operational teams to identify and resolve inefficiencies in support workflows. Use reporting and analytics to highlight areas for service improvement and proactively address service delivery issues. Promote a culture of continuous improvement and shared learning within the IT function. Skills & Experience More ❯

ambassador and subject matter expert, bringing best practices to life and ensuring workforce systems are effectively adopted and embedded. You'll lead on the delivery of service strategies and help NHS organisations get the most from the systems that underpin their people operations. There are 5 roles available … areas - Midlands and East of England,South,London,Wales,National (England). What do we offer? o 27 days leave (increasing with length of service) plus 8 bank holidayso Flexible working (we are happy to discuss options such as compressed hours)o Hybrid working model (we are currently working … system optimisation and future solution implementation. Driving stakeholder engagement, you'll use data and insight to inform your approach, conduct readiness assessments and manage delivery to ensure a smooth and effective transition from the existing system to the new one Lead the optimisation of the current workforce solution (ESR More ❯

more, great pension schemes and a number of health and wellbeing initiatives to support you. Closing Date: 18 May 2025 About Us Our IT Service exists to deliver an excellent service for its users, enabling world-class teaching, learning and research at our university. We are committed to … our people. Your contribution will help shape the future of education and contribute to ground-breaking projects through IT innovation. The Role The IT Service Manager is responsible for managing the delivery and performance of IT services to meet our objectives. This includes monitoring the delivery of … and applications. This role is permanent, based at the Newcastle-upon-Tyne campus, and offers a variety of attractive benefits including hybrid working. Responsibilities Service Level Management: Owning the Service Delivery lifecycle, ensuring that IT services meet service level agreements (SLAs), key performance indicators (KPIs), and More ❯

management, and ongoing support. You will leverage your technical and business knowledge, along with coordination skills, to manage daily operational activities and relationships between service functions and business areas, ensuring a unified approach to service delivery from initial service design to service decommissioning. You are … o Hybrid working - flexibility to work mostly from home with options for office work or if needed, up to 27 days leave (increasing with service) plus 8 bank holidays o Opportunities for development o Active wellbeing and inclusion networks o Excellent pension o Salary sacrifice schemes o Employee Assistance … working options. Job responsibilities In this role, you are accountable for Technical Operations Supporting ICT projects, infrastructure, network, systems, telephony, and desktops, ensuring high service levels using ITIL frameworks. Managing network configurations with key suppliers. Translating business needs into technical deliverables. Leading in Microsoft Azure, networking, and telephony solutions. More ❯

Information Systems team, supporting the ICT cloud and on-premise Infrastructure and Data network services to ensure the provision of an efficient and reliable service across all NHSCFA offices and to its remote workers. About us We have offices based in Coventry, Newcastle, and London and offer flexible, hybrid … provision of current ICT Microsoft Azure Public Cloud Infrastructure, Data Storage, Network configuration, Systems, Teams Phone System, and Application Platforms while delivering excellent customer service and system availability in line with Service Level Agreements, conforming to ISO20000 practices/ITIL processes and other relevant service delivery … Ability to influence the allocation and management of resources for assignments. Proven experience in designing strategies within a multi-supplier environment. Experience of ISO20000 Service Management Experience of ISO27001 Security Management Standards. Experience of ITIL Service Management Specialist Knowledge Infrastructure Services: Good knowledge of Microsoft Azure services Experience More ❯

company specializing in IT automation solutions. Our flagship product, the Atria platform, empowers IT Providers, Telcos, Systems Integrators, and Enterprises to streamline operations, enhance service delivery, and optimize business processes. By integrating seamlessly with technologies like Microsoft 365, Active Directory, Citrix, and RDS, Atria automation enables service … in PowerShell scripting and a keen interest in IT automation. · Demonstrated problem-solving skills and the ability to address complex technical issues. · Proven customer service skills and a commitment to client satisfaction. · Strong written communication skills, with the ability to create clear and concise documentation and content. Desirable/… Active Directory, Citrix, Or another RDS Software · Background in IT support roles with a focus on automation. · Familiarity with integrating automation tools into IT service management platforms. · Experience in managing projects, with the ability to deconstruct tasks into manageable steps. Application Process Are you an IT professional feeling that More ❯

standardize global best practices, quality control, thought leadership, and client relationship management. Traffic Management Oversee global ad operations teams to ensure best-in-class service delivery. Establish and refine processes for flawless campaign execution, considering local nuances. Manage tagging, data collection, and operational activities aligned with campaign KPIs. Technology More ❯

would like to receive job alerts by email: Software Engineering Team Lead Software Engineering Permanent - Full Time Newcastle-upon-Tyne, GB, NE991RN BBC PUBLIC SERVICE B'CAST Job Closing Date: 18/05/2025 THE ROLE • Job Reference: 23661 • Department: Content & Content Metadata • Location: Newcastle (This is a … a key role in defining the technical direction of the Unified Content Catalogue through collaboration with other engineering leads, as well as product and delivery colleagues. • Ensuring the team's technical direction and delivery are aligned with architectural and business goals. • Overseeing the operational health of services, with … a focus on observability, scalability, and resilience at scale. • Driving best practices in monitoring, alerting, and incident response to ensure reliable service delivery. • Advocating new technologies and approaches to ensure our products are industry leading. • Providing domain expertise across the wider Unified Content Catalogue team and beyond. • Ensuring a More ❯