9 of 9 Remote/Hybrid Service Design Jobs in the North East

DWP. Digital with Purpose. Join DWP as a Service Designer and help shape inclusive, user-centred services that support millions of people across the UK, solving complex challenges and delivering meaningful improvements to essential public services every day. Our DWP Digital teams use fresh ideas and leading-edge tech … designing end-to-end services that solve complex problems while balancing user needs, business goals and policy objectives. A strong understanding of evidence-based service design methods, using research, insight, storytelling and visualisation techniques to deliver better outcomes. The ability to influence and collaborate with stakeholders ...

will review your application and will be in touch to let you know how we would like to proceed. Do you want to use service design to make systems simpler, fairer and more effective? Are you ready to work in a collaborative environment in a purpose-driven business … where you can be part of a diverse practice of talented service designers who grow and learn from one another? As a Service Designer, youll connect people, processes and technology to improve how services are delivered, whether thats helping citizens navigate essential forms or supporting employees with ...

will review your application and will be in touch to let you know how we would like to proceed. Do you want to use service design to make systems simpler, fairer and more effective? Are you ready to work in a collaborative environment in a purpose-driven business … where you can be part of a diverse practice of talented service designers who grow and learn from one another? As a Service Designer (Consultant) , youll connect people, processes and technology to improve how services are delivered, whether thats helping citizens navigate essential forms or supporting employees with ...

significant transformation programme focused on modernising services, improving operational efficiency and implementing new business systems across the organisation. Working closely with stakeholders across multiple service areas, you will be responsible for analysing current processes, identifying opportunities for improvement and designing future-state solutions that deliver measurable benefits. This role … change programme while helping shape efficient, user-focused services. Key Responsibilities Lead the analysis and documentation of existing business processes across a variety of service areas Facilitate workshops with stakeholders and end users to identify service gaps, challenges and opportunities Create current and future-state process maps ...

public sector programme delivering user-centred digital services. This is an excellent opportunity to work within a multidisciplinary team, conducting research that directly influences service design and delivery. Key Details £300-£325 per day Immediate start Mostly remote 1 day per month onsite in Newcastle Public sector environment … SFIA Level 4 role Initial contract with extension potential Requirements Proven experience conducting qualitative user research across the service life cycle Ability to plan, manage and deliver research activities independently Experience synthesising findings and communicating insights to stakeholders Strong stakeholder engagement and collaboration skills Experience working within agile, multidisciplinary ...

DWP. Digital with Purpose. We're looking for an experienced Security and Fraud Risk Manager to help shape public services that are secure by design, resilient to fraud and error, and trusted by the people who rely on them. DWP is the UK's largest government department. We help … payments worth over £195bn a year that support millions of people across the country. This is an influential advisory role at the heart of service design and delivery. You'll act as a trusted expert on fraud, error and security risk, helping teams across Universal Credit and Working ...

user stories and acceptance criteria Support product delivery teams in an Agile environment Translate complex business needs into clear and actionable requirements Contribute to service design and continuous improvement activities Essential Skills & Experience Proven experience as a Business Analyst within the public sector Strong requirements gathering and stakeholder ...

client is a technology consultancy. Ready to design products and services that make a difference? Do you want to create products that make a meaningful impact? Are you ready to lead strategy and delivery on projects that reach large audiences? If so, our client could be the place … stakeholders to develop solutions that deliver our clients strategic goals. You'll work in agile teams alongside people in a range of roles spanning design, development, and research. Youll help deliver the vision, helping to decide the features that each product needs and manage backlogs to meet our client ...

driven businesses. As a User Researcher, youll uncover the needs and voices of people, work in multi-disciplinary teams to feed these needs into design decisions shape impactful services, and bring curiosity, pragmatism and insight to projects. Youll enjoy, a supportive community whilst working across public sector clients … people's lives. The role Youll conduct research which supports the development of a user centred service. Youll work closely with other user centred design roles, such as Service Designer, Content Designers, and Interaction Designers, to solve complex and interesting problems for our clients. You'll ensure that ...