IT Service Desk Analyst
- Hiring Organisation
- Wolviston Management Services
- Location
- TS25, Greatham, County Durham, United Kingdom
- Employment Type
- Contract
equal opportunities, recognising the value that different perspectives bring to their organisation. Key Responsibilities Provide technical support to users across all aspects of hardware, software, networking, and peripheral equipment issues. Develop a strong understanding of business systems and applications, applying troubleshooting and analytical skills to resolve technical problems. Create … disaster recovery processes. Complete project-related tasks assigned by the IT Team Leader efficiently and within agreed timescales. Monitor, diagnose, and resolve hardware, software, network, and system issues, escalating where necessary and replacing defective components when required. Support operational technology and manufacturing-related systems where applicable. Maintain cybersecurity ...