Gateshead, Tyne And Wear, United Kingdom Hybrid / WFH Options
SaleCycle
managing and nurturing client relationships, ensuring excellent service delivery and retention across a portfolio of accounts. The CSM will collaborate closely with internal teams, resolve client issues, and develop strategic plans to meet client needs while maximising product/service adoption. Strong communication skills, a problem-solving mindset, and an ability to manage time and resources effectively are essential … operations. Collaborate with internal teams to troubleshoot and resolve complex issues, and keep the client informed throughout the process. Turn client challenges into opportunities for enhancing the client relationship. Strategic Account Planning: Develop a comprehensive account strategy for each client based on their unique needs, value and long-term objectives. Work with clients to clearly understand goals and … and driving account growth and retention. Strong communication, negotiation, and interpersonal skills. Excellent problem-solving abilities and the ability to work under pressure to meet client needs. Experience in strategicplanning and managing complex accounts. Ability to prioritise, manage multiple projects, and meet deadlines in a fast-paced environment. Proficiency in CRM software HubSpot and Microsoft Office Suite More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom Hybrid / WFH Options
Choice Consultants
to a range of clients. Interpret business data, statistics, business intelligence and information in review meetings with clients to enabling them to better understand their business and markets. Design strategic account plans tailored to each client. Present each strategic account plan to management and can justify why it is the correct approach for the customer. Liaise with management … management skills Experience of working in a multi-product environment Demonstrable evidence of sales success and solution-based selling that focuses on the use of data Demonstrable experience of strategicplanning and tactical decision making. Excellent presentation skill previous experience of presenting to an audience. Commercially awareness and have demonstrable business acumen Structured, disciplined, energetic, committed to individual More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
delivery of digital initiatives in DWP, as we transform the way we work, and how customers interact with our services. You'll need deep knowledge of organisational strategy, business planning, and cross-functional collaboration. By integrating insights across delivery, finance, architecture, and service, you'll enable informed decision-making and ensure better outcomes. We need you to maintain momentum … across complex programmes and ensuring governance and assurance are embedded throughout. You'll develop roadmaps and high-value initiatives, guiding teams through planning and assurance while maintaining oversight of performance. You will drive better services, reduce risk and enable DWP to achieve our goals with confidence - aligned, well-governed, and effectively prioritised. What skills, knowledge and experience will you … portfolios in a complex organisation, setting portfolio standards and providing independent portfolio assurance to senior leaders. Experience of working with organisational objectives and ambitions to shape and influence Digital strategicplanning and priorities. Experience contributing to improvements in portfolio processes, such as how work is prioritised, tracked, or reported. You take ownership of critical improvement activities, embedding consistent More ❯
sunderland, tyne and wear, north east england, united kingdom Hybrid / WFH Options
DWP Digital
delivery of digital initiatives in DWP, as we transform the way we work, and how customers interact with our services. You'll need deep knowledge of organisational strategy, business planning, and cross-functional collaboration. By integrating insights across delivery, finance, architecture, and service, you'll enable informed decision-making and ensure better outcomes. We need you to maintain momentum … across complex programmes and ensuring governance and assurance are embedded throughout. You'll develop roadmaps and high-value initiatives, guiding teams through planning and assurance while maintaining oversight of performance. You will drive better services, reduce risk and enable DWP to achieve our goals with confidence - aligned, well-governed, and effectively prioritised. What skills, knowledge and experience will you … portfolios in a complex organisation, setting portfolio standards and providing independent portfolio assurance to senior leaders. Experience of working with organisational objectives and ambitions to shape and influence Digital strategicplanning and priorities. Experience contributing to improvements in portfolio processes, such as how work is prioritised, tracked, or reported. You take ownership of critical improvement activities, embedding consistent More ❯