Gateshead, Tyne And Wear, United Kingdom Hybrid / WFH Options
SaleCycle
managing and nurturing client relationships, ensuring excellent service delivery and retention across a portfolio of accounts. The CSM will collaborate closely with internal teams, resolve client issues, and develop strategic plans to meet client needs while maximising product/service adoption. Strong communication skills, a problem-solving mindset, and an ability to manage time and resources effectively are essential … operations. Collaborate with internal teams to troubleshoot and resolve complex issues, and keep the client informed throughout the process. Turn client challenges into opportunities for enhancing the client relationship. Strategic Account Planning: Develop a comprehensive account strategy for each client based on their unique needs, value and long-term objectives. Work with clients to clearly understand goals and … and driving account growth and retention. Strong communication, negotiation, and interpersonal skills. Excellent problem-solving abilities and the ability to work under pressure to meet client needs. Experience in strategicplanning and managing complex accounts. Ability to prioritise, manage multiple projects, and meet deadlines in a fast-paced environment. Proficiency in CRM software HubSpot and Microsoft Office Suite More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom Hybrid / WFH Options
Vida Bank
their unique circumstances. From application to interview, we place inclusion at the heart of all we do. Role Overview The Head of Technology Systems role is responsible for the strategic oversight, operational management, and continuous improvement of the bank's core technology platforms, systems, and services. This role will collaborate closely with the Director of Technology providing appropriate support … across strategicplanning, operational delivery, and stakeholder engagement. This role blends deep technical expertise with strong leadership, collaboration and influencing skills, ensuring that technology systems are secure, scalable, and aligned with business objectives. The role will collaborate closely with teams across infrastructure, cybersecurity, data, and technology operations to deliver integrated technology solutions. The ideal candidate will have 8+ … and prioritise operational deliverables to support overall business targets, collaborating closely with the Director of Technology and COO. Proven leader in driving high performing, technically strong teams to deliver strategic outcomes and provide appropriate BAU support on critical systems. Experienced in setting clear strategic direction and overseeing a broad range of internal and external support services, including business More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom Hybrid / WFH Options
Choice Consultants
to a range of clients. Interpret business data, statistics, business intelligence and information in review meetings with clients to enabling them to better understand their business and markets. Design strategic account plans tailored to each client. Present each strategic account plan to management and can justify why it is the correct approach for the customer. Liaise with management … management skills Experience of working in a multi-product environment Demonstrable evidence of sales success and solution-based selling that focuses on the use of data Demonstrable experience of strategicplanning and tactical decision making. Excellent presentation skill previous experience of presenting to an audience. Commercially awareness and have demonstrable business acumen Structured, disciplined, energetic, committed to individual More ❯