1 of 1 Remote/Hybrid Supplier Management Jobs in the North East

Application Support Manager

Hiring Organisation
Baltic Recruitment Services Ltd
Location
Gateshead, Tyne and Wear, Tyne & Wear, United Kingdom
Employment Type
Permanent
Salary
£55000 - £65000/annum Pension, Bonus, Additional benefits
expertise, and a proactive approach to problem-solving. Key Duties: Support Coordination: Act as the primary point of contact for support Attend client and supplier meetings as the company's support Triage incoming issues, prioritise based on urgency and impact, and assign tasks to the appropriate teams. Monitor support … ticket systems and ensure timely resolution of issues in accordance with contracted SLAs. Maintenance Management: Schedule and oversee contracted maintenance activities, ensuring minimal disruption to operations. Coordinate with suppliers and internal teams for system updates, upgrades, and Maintain accurate maintenance records Problem Resolution: Investigate and resolve recurring issues ...