Engineering & IT Systems Support Manager
- Hiring Organisation
- Major Energy Onshore
- Location
- Gateshead, Tyne and Wear, Lamesley, Tyne & Wear, United Kingdom
- Employment Type
- Permanent
- Salary
- £55000 - £65000/annum + good benefits package
Sytems/Software Support Manager is sought by an expanding Engineering company to lead their Support function for class-leading software systems for the Energy sector Your key responsibility will be to ensure the seamless operation, support, and upkeep of our software and hardware systems. serving … urgency and impact, and assign tasks to the appropriate teams. Attend client and supplier meetings as the company's support representative. Monitor support ticket systems and ensure timely resolution of issues in accordance with contracted SLAs. Schedule and oversee contracted system maintenance activities, ensuring minimal disruption to operations Investigate ...