11 of 11 Remote/Hybrid User Research Jobs in the North East

future-state solutions that deliver measurable benefits. This role offers the opportunity to contribute to a large-scale change programme while helping shape efficient, user-focused services. Key Responsibilities Lead the analysis and documentation of existing business processes across a variety of service areas Facilitate workshops with stakeholders … identify service gaps, challenges and opportunities Create current and future-state process maps and service journeys Gather, analyse and document business, process and user requirements Support system implementation projects through effective business analysis and stakeholder engagement Coordinate and manage User Acceptance Testing (UAT), including test planning, defect management ...

teams to ensure accurate, accessible implementation of designsEnsure all interface designs meet WCAG 2.2 accessibility standards and responsive design requirementsWork with UX designers and user researchers to refine interactions based on evidenceMaintain design system consistency and contribute to shared component librariesDocument interaction specifications clearly to support development handoffQualificationsExpert proficiency ...

technically proficient Business Analysts to join our growing delivery team. As a Lead Business Analyst you’ll be a key bridge between our user experience, development, test teams and client stakeholders. You'll focus on requirements elicitation, solution design, and working as part of an agile team to deliver … full software development lifecycle. It would also be great if you have: Experience of working within businesses undertaking digital transformation. Experience of working with user centred design principles and user research techniques. Previous experience with a blue chip or high end technology consultancy. Business Analysis certification (e.g. ...

Manage and prioritise the Agile product backlog , collaborating with Product Owners and delivery teams Work with stakeholders to translate business needs into clear, concise user stories Facilitate workshops, interviews, and discovery sessions with technical and non-technical stakeholders Use JIRA (or similar tools) to manage requirements, track progress … alignment with government standards, governance frameworks, and assurance processes Support risk identification, impact analysis, and change request assessment Collaborate with delivery, architecture, QA, and user research teams to ensure requirements are clearly understood and implemented correctly Produce documentation such as process flows, requirement catalogues, service specifications, and decision ...

Manage and prioritise the Agile product backlog , collaborating with Product Owners and delivery teams Work with stakeholders to translate business needs into clear, concise user stories Facilitate workshops, interviews, and discovery sessions with technical and non-technical stakeholders Use JIRA (or similar tools) to manage requirements, track progress … alignment with government standards, governance frameworks, and assurance processes Support risk identification, impact analysis, and change request assessment Collaborate with delivery, architecture, QA, and user research teams to ensure requirements are clearly understood and implemented correctly Produce documentation such as process flows, requirement catalogues, service specifications, and decision ...

capability. You'll work at the heart of multidisciplinary teams to shape end-to-end services that are accessible, efficient, and centred around real user needs. Service Designers at V1 work across the full service lifecycle, from discovery through to live. You'll lead on mapping current and future … with policy and operational realities, and helping clients make confident, evidence-based decisions. You'll collaborate closely with content designers, interaction designers, product managers, user researchers, business analysts and technical leads. You'll help shape service visions, facilitate workshops, and define the structures, processes and journeys that underpin great ...

help improve government, healthcare and private sector services? If so, Opencast could be the place for you. Were a growing technology consultancy that creates user-centred solutions with purpose. The role As a Business Analyst (Senior Consultant) , youll bring a depth of experience and expertise from working in large … complex organisations. Youll collaborate in multi-disciplinary teams with product managers, software developers, user researchers, designers and other specialists to tackle interesting problems and deliver meaningful solutions for clients. Youll build strong relationships with client stakeholders, understanding their needs and translating them into clear, actionable requirements. Youll also ensure ...

capability. You'll work at the heart of multidisciplinary teams to shape end-to-end services that are accessible, efficient, and centred around real user needs. Service Designers at Version 1 work across the full-service lifecycle, from discovery through to live. You'll lead the mapping of current … operational realities, and design and deliver services that improve people's lives. You'll collaborate closely with content designers, interaction designers, product managers, user researchers, business analysts and technical leads. You'll help shape service visions, facilitate workshops, and define the structures, processes and journeys that underpin great services. ...

innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery,and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform … solve complex problems and deliver tangible value for citizens and the public sector. Working as part of a multidisciplinary agile team, you will deliver user-centred digital services that meet strict Government Digital Service (GDS) standards and WCAG accessibility requirements. This is a hands-on technical role operating within ...

improve government, healthcare and private sector services? If so, Opencast could be the place for you. We’re a growing technology consultancy that creates user-centred solutions with purpose. The role As a Business Analyst (Consultant), you’ll bring a depth of experience and expertise from working in large … complex organisations. You’ll collaborate in multi-disciplinary teams with product managers, software developers, user researchers, designers and other specialists to tackle interesting problems and deliver meaningful solutions for clients. You’ll build strong relationships with client stakeholders, understanding their needs and translating them into clear, actionable requirements. ...

improve government, healthcare and private sector services? If so, Opencast could be the place for you. We're a growing technology consultancy that creates user-centred solutions with purpose. The role As a Business Analyst (Consultant), you'll bring a depth of experience and expertise from working in large … complex organisations. You'll collaborate in multi-disciplinary teams with product managers, software developers, user researchers, designers and other specialists to tackle interesting problems and deliver meaningful solutions for clients. You'll build strong relationships with client stakeholders, understanding their needs and translating them into clear, actionable requirements. ...