Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
HMRC
Transport. The Senior Content Designer role sits within Unity Business Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, UserResearch, Business Analysis and Automation, in addition to Project, Change … and Product Management services. Job description HMRC is currently undertaking some of the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact … millions of users daily. You will be joining a thriving and supportive User Researcher community, with regular opportunities for insight sharing, training and discussion. Our team draws together expertise from a wide variety of backgrounds and sectors and welcomes new ideas on how we can continue to conduct robust More ❯
sunderland, tyne and wear, north east england, united kingdom Hybrid / WFH Options
HMRC
Transport. The Senior Content Designer role sits within Unity Business Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, UserResearch, Business Analysis and Automation, in addition to Project, Change … and Product Management services. Job description HMRC is currently undertaking some of the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact … millions of users daily. You will be joining a thriving and supportive User Researcher community, with regular opportunities for insight sharing, training and discussion. Our team draws together expertise from a wide variety of backgrounds and sectors and welcomes new ideas on how we can continue to conduct robust More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
DWP. Digital with Purpose. We are looking for a Senior User Researcher to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every … extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience as a user researcher or appropriate experience in other fields of research. Experience of advising colleagues on the best research tools and methods to use to … assure best practice in research. Experience of collaborating with other researchers on research projects. Experience of championing, planning and conducting research approaches which are inclusive of all users. Experience and understanding of the ethical and data governance requirements of conducting research. Experience of working with senior stakeholders/ More ❯
sunderland, tyne and wear, north east england, united kingdom Hybrid / WFH Options
DWP Digital
DWP. Digital with Purpose. We are looking for a Senior User Researcher to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every … extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience as a user researcher or appropriate experience in other fields of research. Experience of advising colleagues on the best research tools and methods to use to … assure best practice in research. Experience of collaborating with other researchers on research projects. Experience of championing, planning and conducting research approaches which are inclusive of all users. Experience and understanding of the ethical and data governance requirements of conducting research. Experience of working with senior stakeholders/ More ❯
the quality of the products we develop and have ownership of the problem space, ensuring that the products being developed are aligned to meet user needs. You will work closely with our clients and be responsible for working with a Digital delivery team at all stages of the development … product development. Required qualifications to be successful in this role - Practical understanding of UK Government Service standards - Passion for building products that meet both user and business needs - Experience applying tools, terms, and concepts flexibly in various contexts - Ability to adapt to change and explore new ways of working … evaluating outcomes - Understanding of product lifecycle management, including transitioning between lifecycle stages - Experience delivering products or services at different lifecycle phases - Proven collaboration with user researchers, with an ability to distinguish between user needs and desires #LI-RJ1 Together, as owners, let's turn meaningful insights into action. More ❯