1 of 1 Microsoft 365 Jobs in North Shields

managing incidents, service requests, and escalations using a ticketing systemStrong troubleshooting skills across Windows desktop and server environmentsExperience managing Active Directory, Azure AD, and Microsoft 365 environmentsStrong understanding of networking fundamentals and troubleshootingExperience analysing system logs and performing root cause analysisExperience supporting virtualization platforms and server environmentsAbility … prioritise complex technical issuesAbility to work independently and take ownership of technical problemsStrong communication and documentation skillsPreferred SkillsExperience supporting virtualization platforms (e.g., VMware, Microsoft Hyper-V), including basic administration and troubleshootingExperience with backup and disaster recovery solutionsExperience working in hybrid IT environments (on-premises and cloud)Familiarity with security ...