2 of 2 IT Support Jobs in North Wales

A wonderful opportunity to work in one of the most prestigious Oxford colleges. The successful applicant will work on the IT Helpdesk and New College school to provide effective 1st and 2nd line support to staff by investigating and resolving IT issues and assisting in the delivery of an effective and efficient IT support service. … Salary £23,951. Role Responding to IT support requests from staff in a professional and timely manner. Troubleshooting and resolving hardware and software issues, providing remote or on-site support when necessary. Maintaining accurate records of support requests, resolutions, and relevant information in the ticketing system. Assisting with setting up and configuring new user accounts and … devices. Assisting with troubleshooting network connectivity issues across a multitude of devices and resolving them promptly. Collaborating with the IT Support team to identify and implement improvements to systems and processes. Assisting with managing hardware and software inventory, including tracking and organising IT assets. Developing user-friendly documentation and guides for common IT procedures and issues. More ❯

Senior Site IT Support Engineer required for an ongoing contract role, working on behalf of our client, a global oil & gas/energy engineering contractor. This role is to provide IT support on site for a major new energy project based in North Wales. As a Senior Site IT Support Engineer you will join … their team during the construction phase. As Level 2, you will manage and support the implementation of the IT infrastructure to be used by the employees who will come in the next months, including handling and solving helpdesk tickets. After this phase you will manage the updates and coordinate & supervise the helpdesk activities. Responsibilities : Follow and supervise the … installation of IT equipment with the vendors to make the domain network and servers available Support the intervention of external providers for the domain network installation and configuration of any other IT items (WI-FI AP, switches, printers) Identify software and hardware problems and run diagnostic programs or use test equipment to locate source of problems Maintain More ❯