1 to 3 of 3 Management Information System Jobs in North Wales

advice to clients, act as first level of escalation and coordinate necessary actions with other teams such as Product, Technology, Project and Release management, Risk management, Legal and Compliance, Onboarding and the User Acceptance Testing team. The client support team will be providing support to DTCC … the initial client calls. Accountable for analyzing, tracking, and communicating updates and resolution to clients in a timely manner and within the query management expectations. Prioritize and follow escalation procedure on critical service disruption issue and maintain accurate case management information and categorization. Pro … application development and Business management teams. Coordinate and distribute client notifications with relevant business and management approval to inform of system downtimes, service disruptions or proactive client outreach. **NOTE: The Primary Responsibilities of this role are not limited to the details above. ** Qualifications: Bachelor's more »

Job summary Do you pride yourself on exceptional customer service and have the ability to accurately process high levels of data and information? Are you a team player, who strives to exceed goals, with a proactive "can do" attitude? Do you enjoy learning and developing in a fast … be the post for you. We are the Workforce Systems Information team, responsible for developing and maintaining BCUHB's Electronic Staff Record system (ESR), Establishment Control process and Workforce Information. We have an exciting opportunity for a motivated individual to join our team, as a Workforce Information … and ensuring all project documentation , actions plans and templates are up to date. Develop and maintain an effective and efficient knowledge management system to contain all the raw data capture, relevant project paperwork, training materials, benefits realisation, lessons learnt reporting, evaluations to create intelligence to support the more »

the project. Develop a schedule and work flows for project completion that effectively allocates the resources to the activities and review with senior management and all other staff that will be affected by the project activities; revise the schedule as required. The post holder will be assigned project … all project information is appropriately documented and secured and develop a comprehensive User Guide as part of the ongoing support for the system and users. Monitor the progress of the project and make adjustments as necessary to ensure the successful completion of the project. Establish a communication … needed to manage projects and delivery Demonstrable transformational change skills - experience working on, and implementing change projects Ability to demonstrate a problem solving and system thinking approach. Confidence working with complex data and systems Data analysis and interpretation - ability to analyse data in order to identify trends, patterns and more »