Liverpool, Merseyside, England, United Kingdom Hybrid / WFH Options
VIQU IT Recruitment
1stLineSupport – 6 - Month Contract – Hybrid - Liverpool VIQU have partnered with a top accountancy firm who are seeking a 1stLineSupport contractor to provide some additional BAU support to their client-facing Service Desk. The successful 1stLineSupport will have … will be committed to delivering excellent customer service. The role: This role will involve managing and escalating support tickets for 3rd party software, as well as handling 1stLine tickets coming onto the helpdesk. This role involves working with external clients as the end user, so communication skills and a focus on customer service is … paramount. Key skills & responsibilities for the FirstLineSupport: 1stLine/Service Desk/Customer Support – in a Windows/Microsoft environment: Sharepoint Windows 10 Office 365 Active Directory Azure Experience supporting client facing software would be beneficial Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing More ❯
Liverpool, Merseyside, England, United Kingdom Hybrid / WFH Options
Adecco
Do you enjoy working in a fast pace environment? Have you worked within 1stlinesupport before? Then this role may be for you!! Please see the role below and apply if you feel you have the experience! Job Title: 1stLine IT Support Technician Location: Liverpool Salary … permanent) Hours: Monday to Friday, 8:30am - 5:00pm (37.5 hours/week, 1-hour lunch break) About the Role: Our client is seeking a proactive and tech-savvy 1stLine IT Support Technician to join their team. This is a fantastic opportunity for someone looking to grow within a supportive and dynamic environment. You … to staff both in-office and remotely. The role is initially temporary, with strong potential to become permanent depending on performance and business needs. Key Responsibilities: Provide 1stlinesupport for hardware, software, and network issues. Manage and triage incoming support tickets via the help desk system. Resolve straightforward technical issues More ❯
Chorley, Lancashire, United Kingdom Hybrid / WFH Options
GK Recruitment
Have you recently worked in IT or Software Customer Support? Do you thrive in delivering excellent Customer service? Then this role is for you - as a 1stline IT Support Analyst. We can offer you: A starting salary of £24,700 + overtime You will be able to build your IT career in … in Adlington, Chorley + with some remote work. You will be joining a company that offers training and a genuine career path with an additional benefits package. As the 1stLine IT Support Analyst, you will: Serve as the primary contact for telephone support, assisting pharmacy dispensers with IT problem resolution. Provide telephone … Take ownership of incidents and progress them quickly and efficiently. Document issues/problems and raise them to the 2nd line team. We are looking for a 1stLine IT Support Analyst with: A customer service delivery background Good general IT skills. Problem-solving attitude and aptitude. Good communication skills, both written and More ❯
