2 of 2 Remote/Hybrid 3rd Line Support Jobs in the North West

/3rd Line IT Engineer. Leyland, Preston-Office based Monday to Friday. Reports To IT Manager -no hybrid working Along with 1st line support you provide 2nd and 3rd line technical support across this manufacturing business, ensuring … effectively. The role involves troubleshooting complex issues, supporting production-critical systems, and contributing to IT projects and continuous improvement. Key Responsibilities Provide 2nd and 3rd line support for hardware, software, and network issues. Troubleshoot and resolve escalated incidents from 1st line support. Support ...

Monday to Friday, standard business hours Hybrid working with one on-site day per week after the initial embedding period Responsibilities Deliver expert third-line support for Microsoft 365 applications including Outlook, Teams, SharePoint, Word, Excel and OneDrive Manage and secure devices through Intune, Autopilot … Microsoft Defender across remote and in-office users Monitor, troubleshoot and maintain Azure infrastructure including compute, networking and storage Support business-critical platforms such as CRM, payroll systems and internal portals Administer and maintain physical network infrastructure at all NRL sites Oversee business continuity, backup, and disaster recovery ...