10 of 10 CAFM Jobs in the North West

improvement within the helpdesk, suggesting and implementing process enhancements to increase efficiency and client satisfaction. Main Duties Facilities Helpdesk Management- Managing a Team of Facilities Helpdesk Operatives Updating the CAFM system with any changes- Elogbooks and Concept Evolution Ensuring the Smooth and Efficient running of the Helpdesk Ensure Helpdesk Operatives are carrying out the Correct Processes when completing jobs and More ❯

Co-ordinator - Package Salary up to £30,000 Pension 24 Days holiday + Bank Holidays Helpdesk Co-ordinator - Requirements Used a busy office environment or helpdesk - Essential Used a CAFM System Scheduling of Engineers workloads - Essential Full Driving Licence Desirable IT Skills and Reporting - Essential This would suit someone who has worked within Facilities Management, Construction, Industrial Maintenance, or a More ❯

Co-ordinator - Package Salary up to £30,000 Pension 24 Days holiday + Bank Holidays Helpdesk Co-ordinator - Requirements Used a busy office environment or helpdesk - Essential Used a CAFM System Scheduling of Engineers workloads - Essential Full Driving Licence Desirable IT Skills and Reporting - Essential This would suit someone who has worked within Facilities Management, Construction, Industrial Maintenance, or a More ❯

to provide maximum value and excellent customer service to its client PPMs and Reactive task Completion One to Ones with the team Ensuring tasks are completed and closed down CAFM System Scheduling and Allocating Engineers Chasing Tasks through to completion Raising Purchase orders Reviewing and Approving invoices Handling Rechargeable Works Managing Team Inbox More ❯

Helpdesk Deliver maintenance across the Cluster to the BT Specification within the SI7 system Adjust local maintenance delivery to optimise asset life, enhancing system performance where feasible, whilst ensuring CAFM system data and structure retained Call on CBRE SMEs where required for support on CAFM, Fire, Water, QHSE issues Manage and coordinate subcontractors including quality checks on work undertaken Coordinate More ❯

Helpdesk team, with overall responsibility for timely delivery of all reactive, project and planned tasks, and responsibility for being Super User of the Concept Evolution system Management of the CAFM system and the team to ensure accurate and live updating, compliance against the SLAs, KPIs and contractual obligations as noted in the Facility Management Agreements and to assist the Contract … Implementing Accountable to implementation, monitoring and management of all Helpdesk processes and working practices to ensure that the team works with clear structure and direction. Performance Management of all CAFM and Compliance related activities Statutory Compliance Operational and Contractual Compliance SLA Management Perfomance KPI's Management of rechargeable works, PPM and Reactive Tasks Recruitment, training, and line management of new … additional ad hoc duties as required by the Contract Manager or National Operations Manager Ensure that all key service specification, contractual obligations and deliverables of are recorded on the CAFM system assigned, and followed to closure to ensure SLA adherence, KPIs, H&S and Compliance Responsibilities Weekly review of Statutory Compliance management, compliance position and planning, in conjunction with the More ❯

plays an essential role in ensuring the smooth and efficient functioning of Linaker. You will be responsible for driving business-as-usual support for our critical IT applications (CRM, CAFM and MS365), as well as supporting reactive requests and identifying operational efficiencies to support the overall business strategy. WHAT YOU WILL BE RESPONSIBLE FOR Daily Operations & Support First Point of … System Issue Management: Act as the first point of contact when critical applications are degraded, escalate issues, and track resolution progress. Engineer Support: Support engineers with issues on the CAFM mobile system, troubleshoot problems, and escalate if necessary. Query Management: Respond to system-related queries. Report Requests: Scope and submit requests for report creation or amendments to CAFM/CRM … data interrogation skills. Excellent problem-solving abilities and attention to detail. Highly experienced in MS365 and Entra ID environment. Comfortable working with SaaS based products. Proficiency in CRM/CAFM systems (or equivalent) and a deep understanding of their functionalities. Strong communication skills and the ability to handle reactive requests effectively. Ability to work collaboratively with various stakeholders (internal and More ❯

Workplace Data & Systems Analyst Liverpool or London | Permanent | £30,000 | Hybrid – 3 days onsite Do you have experience working with CAFM or ServiceNow systems? Are you confident with reporting tools like Power BI and Excel? Looking for a role that offers hybrid flexibility and the chance to support a global, highly regarded firm? We’re recruiting on behalf of an … data and digital tools to streamline processes and improve workplace efficiency. What you'll be doing: Supporting the development and day-to-day use of ServiceNow WSD or similar CAFM systems Creating clear, impactful reports and dashboards to support strategic decisions Maintaining accurate facilities and asset data Collaborating with facilities and property teams across the business Assisting with or leading … on workplace system improvement projects What we’re looking for: Experience with CAFM systems such as ServiceNow, Maximo, Concept, or Condeco Solid reporting and analysis skills using Power BI and advanced Excel A background in facilities, workplace operations, or property teams Someone who’s organised, data-driven, and confident liaising with stakeholders The offer: Salary circa £30,000 Hybrid working More ❯

Performance related bonus Enrolment in company pension scheme Life Assurance Scheme Key duties & Responsibilities Experience operating in the PFI/PPP FM or similar complex facilities services operation where CAFM data management is key to delivering excellence Performance Management of all CAFM and Compliance related activities, including, Statutory Compliance, Operational and Contractual Compliance, SLA Management, KPI Adherence, Management of rechargeable … works, PPM and Reactive Tasks Audit of CAFM system to ensure accuracy of record keeping, rectification times, call categorisation and task allocation. Weekly auditing of all Rechargeable Tasks, Trackers & Folders inclusive of damages, lifecycle and general recharges Recruitment, training, and line management of Contract Coordinators Ensure that there is an alignment of processes & resources Create a transparent audit trail for … outstanding work and work completed Ensure that all key service specification, contractual obligations and deliverables are recorded on the CAFM system (Concept Evolution) Ensure SLA adherence, KPIs, H&S and Compliance Responsibilities Check that RAMS have been signed off by a technical manager Review of PayMech Reports and challenge team on findings Assist the FM team with day-to-day More ❯

day running of help desk reporting to the help desk manager. Receive and process work requests from clients, received via e mail, telephone and portal. Log Calls onto company CAFM system, assign correct trade and supplier, book appointments, send PO's, process permits. Manage planned maintenance schedules including compliance, and reactive requests associated with the PPM being managed ensuring that … the account coordinator is updated. Process updates from suppliers obtaining information for quotes where required, upload all updates onto CAFM system and portals. Estimate further works. Close down completed job Send client reports. Be part of the weekend rota where required paid overtime. Attend client meetings where necessary. Other help desk tasks that are within the capability of the Help More ❯