21 of 21 Remote/Hybrid Customer Engagement Jobs in the North West

help organisations get the most out of their Microsoft investment, from initial implementation through to ongoing managed support. As they continue to grow our Customer Engagement (CE) practice, we're looking for an experienced support consultant to join the team. The role We're hiring a Senior D365 … Support Consultant to provide day-to-day and escalated support across our client base's Dynamics 365 Customer Engagement, Power Platform and Power Automate implementations. You'll work within our managed services team, resolving incidents, fielding change requests, and helping clients get more value from their existing D365 ...

across offices in the US, UK, Bulgaria, China, Australia, and UAE. Interested in joining our smart, fun, and talented team Position OverviewThe Senior Emerging Customer Success Manager is the most senior individual contributor role in Fourth's Emerging CS tier, owning the Emerging segment's most strategic accounts … structured collaboration with the Enterprise CSM team as a transition pathway; and owning the identification and nomination of Emerging accounts for Fourth's EMEA customer engagement programmes, including the Customer Advisory Board (CAB) and key events. It is, in effect, a pre-Enterprise role — calibrated to build ...

Opportunity We are seeking a technical CRM Automation & Insights Specialist to own the architecture of our customer engagement platform and the strategic insights that drive revenue growth. You will design and optimise automated customer journeys, develop deep understanding of customer behaviour and value, and partner with … expert, setting best practice, and helping shape the CRM roadmap across markets. The Role - Platform ownership and automation. Design, build, and optimise sophisticated automated customer journeys in Insider that respond to customer behaviour in real-time. Understand event architectures, design trigger logic for edge cases, configure behavioural conditions ...

sales activities for a selected group of Tier 2 service provider customers in the UK. You will act as a trusted technical adviser, translate customer priorities into solution architectures and help customers modernise their networks and operations.The opportunity: Lead the technical sales engagement for a selected … clearly with varied audiences. You will use the breadth of the HPE portfolio, together with partner and ecosystem capabilities, to shape solutions that address customer requirements and deliver measurable business outcomes.The ideal candidate has strong experience with service provider networks, especially IP routing, MPLS and segment routing ...

Chief Digital Information Office (CDIO). You’ll be assigned to one of our work areas which includes: Business Tax Personal Tax Customer Engagement Finance & Corporate Services Response, Exceptions & Analytics Security and Resilience Portfolio Valuation Office Key Responsibilities Business Analysis Delivery:Lead the planning and execution of business … lifecycle.Leadership & Mentoring:Provide guidance and support to Business Analysts within your area.Act as a mentor and escalation point, promoting best practice and professional growth.Stakeholder Engagement & Collaboration:Build strong relationships with stakeholders across business and technical domains.Facilitate workshops, interviews, and other engagement activities to gather and validate requirements.Communicate findings ...

Chief Digital Information Office (CDIO). You’ll be assigned to one of our work areas which includes: Business Tax Personal Tax Customer Engagement Finance & Corporate Services Response, Exceptions & Analytics Security and Resilience Portfolio Valuation Office Key Responsibilities Business Analysis Delivery:Lead the planning and execution of business … lifecycle.Leadership & Mentoring:Provide guidance and support to Business Analysts within your area.Act as a mentor and escalation point, promoting best practice and professional growth.Stakeholder Engagement & Collaboration:Build strong relationships with stakeholders across business and technical domains.Facilitate workshops, interviews, and other engagement activities to gather and validate requirements.Communicate findings ...

Chief Digital Information Office (CDIO). You’ll be assigned to one of our work areas which includes: Business Tax Personal Tax Customer Engagement Finance & Corporate Services Response, Exceptions & Analytics Security and Resilience Portfolio Valuation Office Key Responsibilities Business Analysis Delivery:Lead the planning and execution of business … lifecycle.Leadership & Mentoring:Provide guidance and support to Business Analysts within your area.Act as a mentor and escalation point, promoting best practice and professional growth.Stakeholder Engagement & Collaboration:Build strong relationships with stakeholders across business and technical domains.Facilitate workshops, interviews, and other engagement activities to gather and validate requirements.Communicate findings ...

design product features that millions of people love. We're looking for a Principal Product Designer to help shape the future of our customer experience. This is a rare opportunity to influence the direction of our product beyond individual features, solving the biggest customer challenges across multiple journeys … shared vision, we'd love to hear from you. Key Responsibilities Lead the design of Moonpig's most strategic, complex and high-impact customer experiences across multiple product areas. Shape end-to-end customer journeys that connect user needs, business priorities and technical considerations. Move confidently between strategic ...

brilliant time to join. This is a hands-on role at the heart of the action. You'll run CRM, email and customer journeys day to day, working closely with the Digital Lead and agency partners to deliver, measure and continuously improve performance. You'll build reporting, dig into … wants the freedom to take ownership while continuing to develop their career in digital marketing. Responsibilities: Own and deliver CRM, email campaigns and customer journeys through Zoho Turn digital and customer data into clear insights and performance reports the business can act on Help grow customer engagement ...

digital consultancies in Europe. Job DescriptionAre you passionate about helping organisations unlock the full value of their enterprise data We are seeking an experienced, customer-centric Senior Oracle Fusion Reporting Consultant to join our growing Oracle Cloud Managed Services practice. This is an exciting opportunity for a seasoned Oracle … requirements and translate them into effective reporting solutions that provide actionable insights.Stay informed of Oracle Cloud reporting enhancements and recommend innovative approaches to improve customer outcomes.Customer Engagement & Stakeholder ManagementServe as the primary reporting subject matter expert and trusted advisor for Managed Services customers.Develop and maintain strong relationships with ...

data strategy, automation tools, and AI-driven solutions. Help customers align technology with business outcomes using Softcat's consultative framework. Solution Design & Technical Engagement Lead discussions around data platforms, analytics, AI, and automation. Stay up to date with emerging technologies and trends in AI, Automation, and data platforming. Customer Engagement & Account Strategy Support high-value Public Sector organisations.Collaborate with Account Managers to deliver rich customer experiences. Collaboration & Enablement Partner with cross-functional teams and external vendors to ensure seamless delivery. Work closely with Oakland to drive services sales. Service Delivery Oversight Coordinate with Professional Services ...

solutions for the global travel industry. Working with some of the world's most recognisable travel brands, they have built a reputation for innovation, customer service excellence and delivering technology that makes travel easier. As part of continued growth, they are looking to appoint a Marketing Lead to take … ownership of key marketing initiatives across multiple brands, supporting both customer acquisition and brand development. The Role Reporting to the Marketing & Communications Manager, you will play a pivotal role in developing and delivering integrated marketing campaigns across a portfolio of technology and travel brands. This is a broad ...

Digital Engineering, helping shape the future of maritime and defence delivery. This is a rare opportunity to influence strategy, drive investment decisions, strengthen customer partnerships and develop future capabilities within one of the UK's most strategically important sectors. Candidates must hold, or be eligible to obtain, SC Clearance. … technology services Commercial & Growth Own revenue, profitability, order intake and overall business performance Hold full P&L accountability Develop and strengthen executive-level customer relationships Lead major pursuits, bids, framework opportunities and commercial negotiations Expand Systems Engineering, Software Engineering, Cyber Security and Digital Engineering capabilities Operational & People Leadership Lead ...

production environments is highly desirable. Artificial Intelligence Ethics - A passion for ethical AI, model governance, and secure ML operations. Excellent communication and customer engagement skills Innovators Mentality - An innovator and change agent who keeps up to date with the latest trends and developments in data engineering and cyber ...

ambitious Account Manager - Software Solutions to join our growing Software Solutions division. This is an exciting opportunity to work with an established customer base, helping organisations maximise the value of their software investments while driving account growth, renewals and recurring revenue. You'll be the trusted advisor to your … Manage and develop relationships with an established portfolio of customers. - Act as the primary point of contact for key software solution accounts. - Conduct regular customer reviews and success planning sessions. - Identify opportunities to upsell and cross-sell additional software, security products and services. - Manage contract renewals and commercial negotiations. ...

ambitious Account Manager - Software Solutions to join our growing Software Solutions division. This is an exciting opportunity to work with an established customer base, helpingorganisationsmaximisethe value of their software investments while driving account growth,renewalsand recurring revenue. You'llbe the trusted advisor to your customers, working closely with … Manage and develop relationships with an established portfolio of customers. - Act as the primary point of contact for key software solution accounts. - Conduct regular customer reviews andsuccessplanning sessions. -Identifyopportunities to upsell and cross-selladditionalsoftware, securityproductsand services. - Manage contract renewals and commercial negotiations. - Build and execute account growth plans that ...

DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … linchpin between customers, sales, delivery, and domain specialists—ensuring that the final solution is winnable, deliverable, cost‐optimised, and aligned with the customer’s business outcomes.Key Responsibilities1. Deal & Solution Architecture LeadershipLead the architecture of complex, multi‐tower solutions covering cloud, data, digital engineering, service management, platforms, and application modernization.Translate ...

DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … Partnership available. You will be working for the AWS Practice which consists of some of the best Architects, DevOps Engineers and Consultants. The customer engagements are varied and the exposure to cutting-edge technologies is always present. You will work in a mixture of teams to deliver solutions ...

looking to transition from networking, professional services, technical support or consulting, this role provides an excellent opportunity to develop your career in a customer-facing technical role.What You'll DoPartner with Account Managers to understand customer requirements and business challenges.Deliver technical presentations, demonstrations and workshops.Design networking solutions across … technical specialists while developing your own pre-sales capability.What We're Looking ForTCP-022+ years' experience in networking, technical support, professional services or a customer-facing technical role.Strong networking fundamentals.Passion for technology and customer engagement.Looking to build a career in pre-sales.Excellent communication skills.TCP-035+ years' networking industry ...

payroll events such as new PAYE registrations, pension changes, or TUPE transfers.You'll bring strong UK payroll knowledge, meticulous attention to detail, and a customer-first mindset — building trusted relationships and setting the tone for a long, successful partnership between Fourth and its customers.Primary ResponsibilitiesImplementation & Configuration — Own onboarding … with UK payroll legislation. Manage accurate data loads, parallel runs, and system exports.Payroll & Pension Processing — Process a minimum of two live payrolls per new customer, validating outputs and resolving discrepancies before handover. Administer pensions and ensure RTI accuracy, including FPS/EPS submissions, rollbacks, and EYU where required.Reconciliation & Compliance ...

development of commercial models, partnership agreements and value propositions. Work alongside Teltonika's Business Development teams to support partner-led sales opportunities and customer engagements. Act as the bridge between partners and Teltonika's Sales, Technical, Product Development and Marketing teams. Provide market feedback and partner insight to support … future product development. Support joint marketing initiatives, customer case studies and partner events. What we expect of you: Proven experience in a technical consulting, technology alliances, sales engineering or partner-facing role. Strong understanding of IoT hardware, networking, connectivity and solution architecture. Proven experience translating complex technical solutions into ...