1 of 1 Remote/Hybrid IVR Jobs in the North West

VodafoneThree - Operational Reporting Manager

Hiring Organisation
VodafoneThree
Location
Cheshire West and Chester, United Kingdom
Employment Type
Full Time
robust, scalable and aligned to the organisation's data infrastructure. Lead the development of digital performance dashboards, analysing channel containment and customer behaviour across IVR, chatbot and online self serve journeys. Manage the production of complaints and compliance reporting, ensuring outputs are accurate, auditable and aligned with regulatory requirements. Govern ...