Major Incident Manager
- Hiring Organisation
- Capgemini
- Location
- Manchester, United Kingdom
- Employment Type
- Full Time
Private Sector organisation. You will be working as part of a Service Management delivery team. Reporting into the Head of GSMC, the Major Incident Manager is responsible for end-to-end management of all IT major incidents Hybrid working: The places that you work from … within SLA Matrix management of people, processes and resources including third parties – including resolving conflict to move forward to resolution Issue all Major Incident communication and provide key stakeholder management including performing timely functional and hierarchical escalation Supporting and nurturing process improvements and knowledge base improvements You can bring ...