2 of 2 Remote Informatics Jobs in the North West

Contribute to the development and maintenance of a culture of service provision and continuous improvement for own areas. Pro-actively participate in ensuring that Informatics services delivered within the Trust reflect best practice with respect to organisational, NHS and legislative requirements and guidelines including IT Infrastructure Library (ITIL), Data Protection … Ensure there is a proactive and comprehensive approach to risk management and be responsible for service continuity for own area and participate in the Informatics service continuity planning. Provide Root Cause Analysis (RCA) for allocated incidents and problems as directed; instigating emergency action, when required, liaising with other Trust Managers ...

with problem management Updating article list and knowledge bases Providing first time fix process documents for Service Desk Main duties of the job The Informatics team are responsible for developing the Trust's information, Communication and Technology Strategy and for delivering the information systems development programme. It also ensures … provision of high quality information and records to support patient care, clinical governance, and performance management. The IT Services Department is part of the Informatics Directorate and is responsible for strategy, design and transition and operational management of the IT Portfolio in conjunction with other specialist areas of informatics. ...