2 of 2 Remote/Hybrid Operational Stability Jobs in the North West

opportunity to take a leading role in the delivery of technology change across AQA. You'll work with senior technology leaders, project teams and operational stakeholders to influence how services are introduced, ensuring change is delivered successfully and sustainably across a complex technology landscape. If you're an experienced … shape best practice, this role offers both challenge and impact. You'll support the successful introduction of technology change into live service, ensuring operational stability while enabling business transformation. Purpose of the role As Service Transition Lead, you'll be responsible for ensuring new, changed and retired services ...

least 2 days per week. Main duties of the job The role champions leads the transformation of end user services and support, driving operational excellence, continuous improvement and a seamless experience for users engaging with the Service Desk. Responsibilities include: Provide strategic leadership to user support and digital workplace … digital services are secure, resilient, and reliable. The team is responsible for safeguarding systems and information, supporting users across the organisation, and maintaining operational stability with minimal risk or disruption. As part of this team, you will help protect nationally important digital services while enabling NICE to deliver ...