2 of 2 Operations Management Jobs in the North West

Group Data Operations Manager Hybrid - two days per week onsite in Liverpool £75k - £85k + bonus & benefits Step into a newly defined data operations management position at the centre of a major data transformation. You’ll lead a small, capable team responsible for the reliability, performance, and observability of modern data platforms that power decisions across a … complex, regulated organisation. This is a hands-on leadership role, part strategist, part problem-solver - shaping how data operations are delivered across a modern cloud environment (AWS and Azure). If you thrive on improving how data pipelines run, building resilient systems, and driving operational excellence, this is your chance to make a visible impact in a high-profile … business. What You’ll Do Lead data operations and second line support to ensure data pipelines, platforms, and integrations run reliably with full observability and proactive monitoring. Optimise performance across Snowflake and connected data platforms, driving continuous improvement and automation. Define and embed support models and operational standards for new data products and APIs. Guide a small, experienced team More ❯

technology services are consistent, efficient, and evolving; empowering OCU’s people and projects to succeed every day. What we are looking for Proven experience in IT service delivery or operations management within a complex, multi-site or international organisation. Strong understanding of ITIL practices, with the ability to implement and govern Incident, Request, Problem, and Change Management processes. Demonstrated leadership of internal and outsourced teams, driving measurable service improvements and SLA performance. Excellent stakeholder and supplier management skills, with experience managing multiple MSPs or service partners. Analytical and data-driven, with the ability to interpret performance metrics and translate insight into actionable improvements. Confident communicator capable of influencing at all levels, from engineers to senior … leadership. Hands-on experience with service management tools such as ServiceNow, Jira, or Freshservice. Driven by values, powered by inclusion. At OCU, our values guide everything we do: integrity, collaboration, respect, innovation and one company united. They shape how we work with our clients, communities, and each other. We believe that inclusion is more than a principle — it’s More ❯