IT Operations Manager
Chester, Cheshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Whelen Engineering
IT Operations Manager Department: IT (CT) Employment Type: Full Time Location: Chester, CT Reporting To: Ashley Pye Description Whelen Engineering is a manufacturing company looking for an experienced IT Operations Manager to lead our IT support and infrastructure teams at our manufacturing facility. Reporting to the Director of IT Operations, this role will oversee daily … IT operations, manage help desk services, and supervise system and network administrators. The ideal candidate will be a strong leader with a solid foundation in IT service management, infrastructure technologies, and support delivery. Most importantly, the candidate must be passionate, energetic, and experienced. The position offers a competitive salary and an excellent benefits package. It requires you to work … Jira), ensuring timely response, prioritization, and resolution of issues. Monitor service metrics, identify trends, and implement process improvements aligned with ITIL best practices. Collaborate with the Director of IT Operations and other stakeholders to align IT support and infrastructure with business objectives. Ensure effective documentation, knowledge sharing, and asset management practices across IT teams. Participate in the planning and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: