Performance Analyst
Manchester Area, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Scrumconnect Consulting
Job Title: Performance Analyst – SFIA Level 4 Location: Manchester/Leeds/Sheffield (Hybrid Working) Contract Type: 6-month Contract (Inside IR35) Start Date: 11 August 2025 Security Clearance: BPSS Reporting To: Senior Performance Analyst, Collaboration and Communication Services (C&CS) Role Summary: We are seeking a Performance Analyst (SFIA Level 4) to support the govt client … specifically working with the Email and Microsoft Office team within the Collaboration and Communication Services (C&CS) . This role will focus on delivering data-driven insights and performance measurement to enhance the user experience of internal digital services. You will operate under the guidance of a Senior Performance Analyst and work within a multi-disciplinary team. … Key Responsibilities: Lead the development of performance measurement frameworks and meaningful KPIs. Apply quantitative and qualitative data analysis to drive service improvement. Work closely with stakeholders, user researchers, and service teams to deliver actionable insights. Communicate analysis clearly using appropriate formats and tailored messaging for varied audiences. Interpret and analyse user data to guide service design and delivery More ❯
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