1 of 1 Salesforce Marketing Cloud Jobs in the North West

the way technology supports client delivery. You'll be instrumental in optimising systems, driving automation, and supporting business transformation projects - including the implementation of Salesforce, AI and intelligent tools. Key Responsibilities: Collaborate with business stakeholders to define and prioritise system requirements. Act as a key liaison between operational teams … and developers to support delivery. Lead on capturing requirements for improvements to Salesforce and related tools. Work with AI and automation platforms to enhance process efficiency. Produce detailed process documentation and user stories. Manage configuration, testing, and deployment of system updates and new functionality. Support change control, training documentation … enhancements. Ideal Skillset: Experience as a Business Analyst, Systems Analyst or similar role. Confident gathering and translating requirements from non-technical stakeholders. Familiar with Salesforce (Service Cloud, Marketing Cloud) and business process tools. Exposure to AI tools, automation platforms, or data-led system design. Strong documentation More ❯