2 of 2 Remote/Hybrid Salesforce Service Cloud Jobs in the North West

Title: Salesforce Developer (Contract Outside IR35) Company: 167 Solutions Location: London (Hybrid) Day Rate: £400 £500 per day Contract Length: 36 months IR35 Status: Outside IR35 Start Date: ASAP About the Role 167 Solutions is partnering with a global organisation delivering both B2B and B2C services to recruit … experienced Salesforce Developer on an initial 36 month contract. This is a hands-on role within a fast-paced, international environment, where you'll play a key part in building, enhancing and optimising the Salesforce platform across multiple business lines. Operating across both B2B and B2C functions ...

role in monitoring issues and account activity, analysing these to inform new features and opportunities for the organisation. Main Responsibilities: Provide customer service and manage support queries from users of our products and services, including cases from info@ and support@ email inboxes, phone calls, live chat, etc., via Salesforce … other website pages, are updated and developed to include the latest solutions for issues encountered by our users Assist with detailed reports on customer service issues utilising the CRM, including issue type and frequency Assist with creation and distribution of support-focused surveys of our users Assist with onboarding ...