1 of 1 Remote Sentiment Analysis Jobs in the North West

surveys (satisfaction, perception, and transactional) that are statistically robust and aligned with industry regulations. Data Integrity Monitoring: Ensure survey performance and data quality while continuously seeking improvement opportunities. Feedback Analysis: Dive deep into both quantitative and qualitative customer feedback to uncover sentiment, trends, and key areas for enhancement. Segmentation Models: Develop detailed customer segmentation models to inform … actionable outcomes. Cross-Functional Collaboration: Facilitate insight workshops and foster collaboration across departments to inspire customer-led innovation. What We're Looking For: Technical Skills: - Strong proficiency in data analysis and advanced analytical skills using analytical tools.- Excellent SQL skills for managing and querying large datasets.- Familiarity with survey platforms like CX Feedback or Survey Monkey.- Experience in text … analytics and sentiment analysis. Personal Attributes: - Exceptional stakeholder engagement and communication skills, especially with senior managers and Board members.- A curious mindset with a passion for translating data into practical service improvements.- Commitment to inclusive, customer-centric service delivery, especially for vulnerable groups. Qualifications: Degree-level qualification or relevant experience in an analytical field such as Statistics, Data More ❯