9 of 9 Remote/Hybrid Service Designer Jobs in the North West

Service Designer Location: Manchester Working Pattern: Hybrid, 2 days per week onsite Contract: Initial 6-month contract with potential extension The Opportunity We're looking for an experienced Service Designer to join a major transformation programme focused on improving some of the most important customer journeys … within a large-scale organisation. Working across customer services, you'll be responsible for shaping and delivering end-to-end service improvements across key customer interactions, including complaints and bereavement journeys. This is an opportunity to work on services that have a genuine impact on customers, designing experiences that ...

Service Designer - Digital Customer Experience Manchester | Hybrid - 3 days per week on-site £80,000-£90,000 + benefits | Permanent Design better services. Create real-world impact. We're looking for an experienced Service Designer to join a growing Digital Customer Experience practice, working on complex … transformation programmes where people, technology and design come together. You'll turn user insight into better services - from research and service mapping through to prototyping, testing and delivery. What you'll do * Research users and stakeholders to uncover needs, pain points and opportunities * Evaluate services for usability, accessibility ...

Service Designer 🏡 Hybrid (Manchester - Once a week) 💰 Salary up to £62k (depending on experience) We’re on the lookout for an experienced Service Design professional with solid GDS and public sector experience to join a super high-performing User-Centred Design (UCD) team. The team … stuck into meaningful projects while being part of a respected, supportive and dynamic team culture. What you'll be doing 💫 Leading end-to-end service design projects: You'll be planning and delivering user-centred design activities from discovery through to implementation. 💫 Collaborating with a wide range of stakeholders ...

DWP. Digital with Purpose. Join DWP as a Service Designer and help shape inclusive, user-centred services that support millions of people across the UK, solving complex challenges and delivering meaningful improvements to essential public services every day. Our DWP Digital teams use fresh ideas and leading-edge … designing end-to-end services that solve complex problems while balancing user needs, business goals and policy objectives. A strong understanding of evidence-based service design methods, using research, insight, storytelling and visualisation techniques to deliver better outcomes. The ability to influence and collaborate with stakeholders at all levels ...

Hours: Full time Disability Confident: No Closing Date: 02/10/2026 About this job DWP. Digital with Purpose. Join DWP as a Service Designer and help shape inclusive, user-centred services that support millions of people across the UK, solving complex challenges and delivering meaningful improvements … designing end-to-end services that solve complex problems while balancing user needs, business goals and policy objectives. A strong understanding of evidence-based service design methods, using research, insight, storytelling and visualisation techniques to deliver better outcomes. The ability to influence and collaborate with stakeholders at all levels ...

Land Asset Management, and Digital Democracy. About the role: We are looking to expand our established User-Centred Design (UCD) team with a skilled Service Designer to help design and deliver complex, user-centred, and inclusive services that solve challenging public sector problems. As a Service Design … share knowledge, contribute to improvements, and provide guidance to junior colleagues. You will also play a role in refining best practices internally, ensuring our service design work continues to be effective and high-quality. Role Responsibilities: Plan and undertake research, analysis, and design activities, working with senior colleagues ...

Digital with Purpose. is hiring a Senior Service Designer to shape inclusive, user-centred public services used by millions across the UK. You’ll help design end-to-end services, balance user needs with policy objectives and collaborate with multidisciplinary teams to deliver meaningful improvements. Hybrid working model … home, 60% hub) with competitive pay (£57,946–£68,205) and a civil service pension. Join us to drive impact across Health, Working Age and Digital Channels. #J-18808-Ljbffr ...

digital transformation consultancy in the UK seeks a skilled Service Designer to enhance user-centred services within the public sector. The role involves collaborating with technical colleagues, undertaking research, and supporting delivery managers. Ideal candidates will have strong UCD skills, communication abilities, and a background in consultancy. Competitive ...

design services consistent with the rest of government Advocating for users and understanding user needs to design simple, effective, and accessible services Creating service maps, blueprints, and other concepts Mapping user journeys, processes, and visualising design problems Articulating and solving complex problems, from end to end and surface … core Communicating concepts to users and stakeholders Selling your ideas with persuasive storytelling Experience with the GDS/GOV.UK style guide and service design standard Collaborating within a multidisciplinary team by sharing design work, and participating in research You will also be expected to carry out the following ...