Eccles, Manchester, United Kingdom Hybrid / WFH Options
BBC Group and Public Services
execution: Establish success metrics and KPIs that reflect both business goals and audience satisfaction, monitoring ongoing product performance and taking action to improve where necessary. Discovery: Define and commission userresearch, using the results to identify audience needs and new product opportunities. Stakeholder management: Influence and build trust with stakeholders of all levels, gaining their sponsorship for your … bridge multiple teams and departments. Technical Fluency - the ability to engage confidently with engineering teams, understanding systems and workflows. Skilled in prioritisation and value-driven decision-making, utilising data, userresearch and testing to analyse problems and balance user needs, technical constraints, and strategic goals. Demonstrable experience of successfully shaping, launching and scaling complex products to market. More ❯
manchester, north west england, united kingdom Hybrid / WFH Options
Capgemini Invent
YOUR ROLE As a Service Designer, you will be joining the growing and exciting Digital Excellence community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to … as many users as possible. This includes engaging with diverse userresearch, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector. Our offices are in a variety of locations including London … service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. Champion user-centricity – with a set of tools and methods you can draw upon to embed design thinking/user-centricity Work on new ideas and work alongside solution team More ❯
encourage participation to maximise take-up. Purpose of the Role: This role is responsible for creating wireframes, prototypes, mock-ups, whilst conducting usability testing and providing vital feedback on user experience (UX) as well as design improvements. You will be responsible for the design of digital products and services, including websites, software and mobile applications. Key Responsibilities: • Continuously conduct … research to understand audience behaviours, needs, and preferences, which will evolve over time. • Collaborating closely with our development team for a seamless hand-over of design assets to ensure accurate implementation, perform design quality assurance checks, and address any design-related issues or bugs. • Staying up-to-date with the latest design and usability trends, and emerging technologies to … that our work is always fresh and relevant in line with the needs of our clients. • Evaluating existing websites and products for usability, making changes where appropriate. • Developing personas, user stories and other resources that capture users’ needs. • Organising and running user testing to ensure issues are dealt with effectively. • Making recommendations and planning changes based on a More ❯
Cheshire East, England, United Kingdom Hybrid / WFH Options
Ascentia Partners
encourage participation to maximise take-up. Purpose of the Role: This role is responsible for creating wireframes, prototypes, mock-ups, whilst conducting usability testing and providing vital feedback on user experience (UX) as well as design improvements. You will be responsible for the design of digital products and services, including websites, software and mobile applications. Key Responsibilities: • Continuously conduct … research to understand audience behaviours, needs, and preferences, which will evolve over time. • Collaborating closely with our development team for a seamless hand-over of design assets to ensure accurate implementation, perform design quality assurance checks, and address any design-related issues or bugs. • Staying up-to-date with the latest design and usability trends, and emerging technologies to … that our work is always fresh and relevant in line with the needs of our clients. • Evaluating existing websites and products for usability, making changes where appropriate. • Developing personas, user stories and other resources that capture users’ needs. • Organising and running user testing to ensure issues are dealt with effectively. • Making recommendations and planning changes based on a More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
Scrumconnect Consulting
Email and Microsoft Office team within the Collaboration and Communication Services (C&CS). This role will focus on delivering data-driven insights and performance measurement to enhance the user experience of internal digital services. You will operate under the guidance of a Senior Performance Analyst and work within a multi-disciplinary team. Key Responsibilities: Lead the development of … performance measurement frameworks and meaningful KPIs. Apply quantitative and qualitative data analysis to drive service improvement. Work closely with stakeholders, user researchers, and service teams to deliver actionable insights. Communicate analysis clearly using appropriate formats and tailored messaging for varied audiences. Interpret and analyse user data to guide service design and delivery decisions. Support the collection, validation, preparation … Azure Data Services Google Analytics, Google Tag Manager, BigQuery, Looker Studio Statistical analysis, hypothesis testing, and significance evaluation Experience in designing and implementing performance frameworks and KPIs. Skilled in user-centred analysis, translating userresearch and behaviour into strategic insight. Excellent communication skills with the ability to present complex data clearly. Familiarity with data quality assurance and More ❯
bolton, greater manchester, north west england, united kingdom Hybrid / WFH Options
Scrumconnect Consulting
Email and Microsoft Office team within the Collaboration and Communication Services (C&CS). This role will focus on delivering data-driven insights and performance measurement to enhance the user experience of internal digital services. You will operate under the guidance of a Senior Performance Analyst and work within a multi-disciplinary team. Key Responsibilities: Lead the development of … performance measurement frameworks and meaningful KPIs. Apply quantitative and qualitative data analysis to drive service improvement. Work closely with stakeholders, user researchers, and service teams to deliver actionable insights. Communicate analysis clearly using appropriate formats and tailored messaging for varied audiences. Interpret and analyse user data to guide service design and delivery decisions. Support the collection, validation, preparation … Azure Data Services Google Analytics, Google Tag Manager, BigQuery, Looker Studio Statistical analysis, hypothesis testing, and significance evaluation Experience in designing and implementing performance frameworks and KPIs. Skilled in user-centred analysis, translating userresearch and behaviour into strategic insight. Excellent communication skills with the ability to present complex data clearly. Familiarity with data quality assurance and More ❯
warrington, cheshire, north west england, united kingdom Hybrid / WFH Options
Scrumconnect Consulting
Email and Microsoft Office team within the Collaboration and Communication Services (C&CS). This role will focus on delivering data-driven insights and performance measurement to enhance the user experience of internal digital services. You will operate under the guidance of a Senior Performance Analyst and work within a multi-disciplinary team. Key Responsibilities: Lead the development of … performance measurement frameworks and meaningful KPIs. Apply quantitative and qualitative data analysis to drive service improvement. Work closely with stakeholders, user researchers, and service teams to deliver actionable insights. Communicate analysis clearly using appropriate formats and tailored messaging for varied audiences. Interpret and analyse user data to guide service design and delivery decisions. Support the collection, validation, preparation … Azure Data Services Google Analytics, Google Tag Manager, BigQuery, Looker Studio Statistical analysis, hypothesis testing, and significance evaluation Experience in designing and implementing performance frameworks and KPIs. Skilled in user-centred analysis, translating userresearch and behaviour into strategic insight. Excellent communication skills with the ability to present complex data clearly. Familiarity with data quality assurance and More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Bentley Whitaker Search and Selection
User Researcher - UK WIDE - Remote Description for the User Researcher:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple User Researcher roles to help deliver innovative digital solutions to a number of end clients in the UK (Large scale digital transformation Projects in the Public Sector). This will … anywhere in the UK (remote) and will be based from home, however occasional client visits will be necessary for meetings but these will be fully funded. Experience for the User Researcher roles:- 18mths+ commercial experience in a User Researcher role GDS experience (Government Digital standards) Lived in the UK for 5yrs+ and not been abroad for a … day+ holiday in last 5yrs to enable you to gain Security Clearance (SC level) on joining. Salary for the User Researcher roles on offer is up to £55,000 dependent on experience + an excellent benefits package including extensive training User Researcher - UK Wide - Digital Services, UK WIDE (Remote More ❯