19 of 19 Remote User Research Jobs in the North West

User Research Lead - Digital Products & Customer Experience (12-month FTC) Location: Hybrid (Manchester, 3 days onsite) Salary: £65,000 - £75,000 + Excellent Benefits Package Are you passionate about delivering customer-first digital experiences through insight-driven research? We're looking for a User Research Lead to head up research efforts across a range … of online products and services, ensuring user needs are at the heart of every design decision. This is a fantastic 12-month fixed-term opportunity to join a well-established, digitally focused organisation where customer experience and accessibility are front and centre. You'll help shape product strategy, mentor researchers, and embed user-centred thinking across teams. The … Role: Lead and mentor a small team of user researchers, encouraging collaboration, continuous learning, and research excellence. Drive user research strategies that uncover actionable insights and influence product, design, and business decisions. Ensure consistency in research approaches and findings across multiple digital products and services. Champion inclusive design by embedding accessibility research and working More ❯

User Research Lead - Digital Products & Customer Experience Location: Hybrid (Manchester, 3 days onsite) Contract: Fixed-Term (12 Months) Salary: £65,000 - £75,000 + Excellent Benefits Package Are you passionate about delivering customer-first digital experiences through insight-driven research? We're looking for a User Research Lead to head up research efforts across … a range of online products and services, ensuring user needs are at the heart of every design decision. This is a fantastic 12-month fixed-term opportunity to join a well-established, digitally focused organisation where customer experience and accessibility are front and centre. You'll help shape product strategy, mentor researchers, and embed user-centred thinking across … teams. The Role As User Research Lead, you will: Lead and mentor a small team of user researchers, encouraging collaboration, continuous learning, and research excellence. Drive user research strategies that uncover actionable insights and influence product, design, and business decisions. Ensure consistency in research approaches and findings across multiple digital products and services. More ❯

s challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a User Researcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical … digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working … in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a User Researcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding More ❯

UK Estate Agencies through world-class technology. Street.co.uk is our game-changing CRM: a truly modern estate agency platform, creating a next-level digital experience for customers, putting transparency, user experience and beautiful design at the heart of our industry. As a Senior UX Designer in our Lettings team, you'll be responsible for designing and enhancing workflows to … improve the user experience for our clients. You will engage with a diverse array of feature requests, spanning activities from product discovery and research to wireframing, high-fidelity prototyping, and ultimately presenting your designs. You'll have the opportunity to spend as much time as you want and need with our users, understanding their needs, challenges, and work … to the product direction of Lettings. You'll engage in workshops, seek feedback, and play a pivotal role in end-to-end product design, ensuring consistency and upholding a user-centric, clean, and modern design ethos. Joining the Lettings team, you'll be immersing yourself in a highly collaborative environment where the impact of your work is visible. Innovation More ❯

Required: User Researcher Location: Fully Remote Duration: 12 month initial contract IR35 Status: Inside The User Researcher will work within the agile scrum team to define, plan and conduct user research with the goal of building team empathy needed to create positive outcomes and experiences for users - both internal users and external users. They will take … a lead on scoping, planning, conducting and analysing the research by creating research plans, protocols and activities using qualitative quantitative or mixed-method approaches. They will analyse and synthesise research findings to translate insights into user needs and opportunities, communicating compelling user insights to the product owner, team and wider stakeholders. They will contribute research findings to enable evidence-based product and design decisions and will champion the user to ensure that the product delivers LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of More ❯

Manchester office) Up to £34,000 Full Time - Permanent Line Manager - Senior Graphic Designer Dotted Line Manager - Head Of Product Are you creative with a knack for understanding diverse user needs within complex systems? Dizplai is seeking a proactive and enthusiastic UX Designer to join our dynamic product team in Manchester. This incredible opportunity involves shaping the tools that … connect content creators to their fan communities and contributing to high-profile projects. We're looking for someone who can establish a user experience that is both intuitive for today's customer needs and scalable for the future. What You'll Do You'll play a crucial role in shaping the next generation of our software. The Dizplai platform … depth discussion about the role. Your responsibilities will include: Usability: Act as the primary UX resource for the Product team, guiding them to deliver the best possible software products. User Testing: Conduct user testing sessions with existing clients at various stages of product development to ensure we consistently meet their needs. Product Research: Continuously research and More ❯

them. Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Job Title: User experience designer (UX) Location: Hybrid (Remote with UK travel required) About Methods: Our mission is to improve and safeguard public services. We apply digital tools and ways of working … alongside your client work. We are growing our teams across the company and would love to talk to you about becoming a part of Methods. Role overview: As a User experience designer, you will play a pivotal role in creating user-centred designs that resonate with our audience and align with government standards. Your designs will advocate for … simplicity, accessibility, and effectiveness, grounded in evidence-based research and organisational objectives. Key responsibilities: Develop and implement design practices and standards consistent with government or client guidelines. Identifying, developing and using best practice and standards to design services consistent with the rest of government or our client organisations. Collaborating within a multidisciplinary team by sharing design work, and participating More ❯

with expertise in Retails, you will collaborate with our client’s Web Experience team. You will be responsible to lead end-to-end design initiatives and deliver high-impact, user-centric web solutions. Tell me more, tell me more... Our client is currently looking for a recruit in joining their current team, below are the job details for your … our friendly recruitment team for any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday. Shifts: Monday to Friday (37.5 hours) Roles and Responsibilities: User Research: Preparing research plans, hypotheses/opportunity framing, assumptions mapping. Can support and run unmoderated/moderated studies with autonomy. Ability to effectively synthesise findings from research/data, to drive product decisions and iterations. Able to articulate rationale for UX decisions, based on best-practice, research/data avail, experience. Strong ability to wireframe and rapid prototype at pace, to explore many suitable options to test. Appreciates the need to balance customer, business, and delivery needs in a pragmatic way. UI Design: Create high More ❯

solutions, working closely with our Group Product Lead to ensure robust, scalable technology. You will play a crucial role in maintaining and enhancing Predictiv - our best in class online research platform - while also delivering product and software solutions for client-facing projects. The role requires someone with strong full-stack development experience who can work effectively in multidisciplinary teams. … of different technical stakeholders like researchers and policy experts to develop and deliver creative technology solutions. You'll be building and maintaining production-grade systems that handle real-world research and impact at scale. About the Behavioural Insights Team (BIT) Behavioural Insights Team (BIT) is a social purpose company. It exists to improve people's lives and communities. It … behavioural science for social good. What does a Lead Full Stack Developer at BIT do? Predictiv Platform Development: Lead technical development and maintenance of Predictiv, our industry-best online research platform, ensuring we are consistently innovating and evolving in line with new capabilities and applications while remaining robust, scalable, and optimized for deployment with high performance and security standards. More ❯

new ideas to life, and push boundaries, then CAVU is the place for you. Together, we can reach new heights. Together, we are CAVU Whats the role? Conduct discovery research to uncover user needs, pain points, and opportunities Plan and facilitate usability testing (moderated and unmoderated) Work with Digital Analysts to interpret behavioural data and validate assumptions Run … functional squads, working iteratively to improve and deliver value What we're looking for 3-5 years' experience in UX design roles, ideally working on complex web platforms Strong user research skills, including planning and conducting interviews, usability tests, and surveys Confident working with both qualitative and quantitative data to inform designs Experience designing end-to-end experiences … sexual orientation, age, marital status, veteran status, or disability status. Did you know that some people may be less likely to apply to job adverts than others? For example, research shows women are less likely to apply if they don't meet every single requirement listed in the advert. So, if you're reading this and perhaps don't More ❯

Email and Microsoft Office team within the Collaboration and Communication Services (C&CS). This role will focus on delivering data-driven insights and performance measurement to enhance the user experience of internal digital services. You will operate under the guidance of a Senior Performance Analyst and work within a multi-disciplinary team. Key Responsibilities: Lead the development of … performance measurement frameworks and meaningful KPIs. Apply quantitative and qualitative data analysis to drive service improvement. Work closely with stakeholders, user researchers, and service teams to deliver actionable insights. Communicate analysis clearly using appropriate formats and tailored messaging for varied audiences. Interpret and analyse user data to guide service design and delivery decisions. Support the collection, validation, preparation … Azure Data Services Google Analytics, Google Tag Manager, BigQuery, Looker Studio Statistical analysis, hypothesis testing, and significance evaluation Experience in designing and implementing performance frameworks and KPIs. Skilled in user-centred analysis, translating user research and behaviour into strategic insight. Excellent communication skills with the ability to present complex data clearly. Familiarity with data quality assurance and More ❯

Email and Microsoft Office team within the Collaboration and Communication Services (C&CS). This role will focus on delivering data-driven insights and performance measurement to enhance the user experience of internal digital services. You will operate under the guidance of a Senior Performance Analyst and work within a multi-disciplinary team. Key Responsibilities: Lead the development of … performance measurement frameworks and meaningful KPIs. Apply quantitative and qualitative data analysis to drive service improvement. Work closely with stakeholders, user researchers, and service teams to deliver actionable insights. Communicate analysis clearly using appropriate formats and tailored messaging for varied audiences. Interpret and analyse user data to guide service design and delivery decisions. Support the collection, validation, preparation … Azure Data Services Google Analytics, Google Tag Manager, BigQuery, Looker Studio Statistical analysis, hypothesis testing, and significance evaluation Experience in designing and implementing performance frameworks and KPIs. Skilled in user-centred analysis, translating user research and behaviour into strategic insight. Excellent communication skills with the ability to present complex data clearly. Familiarity with data quality assurance and More ❯

Email and Microsoft Office team within the Collaboration and Communication Services (C&CS). This role will focus on delivering data-driven insights and performance measurement to enhance the user experience of internal digital services. You will operate under the guidance of a Senior Performance Analyst and work within a multi-disciplinary team. Key Responsibilities: Lead the development of … performance measurement frameworks and meaningful KPIs. Apply quantitative and qualitative data analysis to drive service improvement. Work closely with stakeholders, user researchers, and service teams to deliver actionable insights. Communicate analysis clearly using appropriate formats and tailored messaging for varied audiences. Interpret and analyse user data to guide service design and delivery decisions. Support the collection, validation, preparation … Azure Data Services Google Analytics, Google Tag Manager, BigQuery, Looker Studio Statistical analysis, hypothesis testing, and significance evaluation Experience in designing and implementing performance frameworks and KPIs. Skilled in user-centred analysis, translating user research and behaviour into strategic insight. Excellent communication skills with the ability to present complex data clearly. Familiarity with data quality assurance and More ❯

Renowned for delivering complex, human-centred services across the public and private sectors, this organisation partners with government departments, major institutions, and socially impactful enterprises. With an Agile-first, user-led approach, they are looking for an experienced consultant who thrives in a collaborative, multidisciplinary environment. This role is perfect for candidates with experience in user-centred design … the future of services that affect real people. You will lead UX efforts across digital transformation projects-guiding teams through discovery, testing assumptions, prototyping solutions, and helping clients embed user-focused thinking at the heart of their organisation. Key Responsibilities: Lead Agile teams to create services that are intuitive, accessible, and meet user needs Champion UX best practices … advocating for inclusive and accessible design Translate user research into impactful design decisions Mentor and line manage junior designers, supporting capability growth Build strong relationships with clients and stakeholders, while confidently guiding them through the UX design process Participate in recruitment, pre-sales activities, and thought leadership (e.g. blogs, events) About You: Proven UX design expertise, with a More ❯

tools. Reporting to our Head of Product Management, you'll support the strategic roadmap while ensuring the effective delivery of product enhancements that drive business performance, customer engagement, and user satisfaction. What You'll Do Own and manage the product backlog for one or more key product areas in Ecommerce, trainer tools, or client applications Ensure the strategy from … of Product Management is being followed, especially with respect to app, tech, coding and platform recommendations Translate business goals into clear and actionable product requirements Conduct discovery work including user research, feedback gathering, competitor analysis, and data insights Define user stories, acceptance criteria, and prioritise backlog items for development Support sprint planning, daily stand-ups, retrospectives, and … demos Collaborate with internal stakeholders to ensure alignment on goals, timelines, and priorities Work with developers and QA to ensure timely delivery of features and enhancements Participate in user testing and customer feedback loops to refine products post-launch Maintain up-to-date documentation in product tools (e.g. Confluence, Jira) What we're looking for Strong working knowledge of More ❯

whilst also delivering exceptional customer experiences aligned to our Technology Vision. Youll work closely with senior stakeholders to develop strategically aligned activities that support BHFs overall goals and vision, research problems and ideas, using a variety of tools and techniques, to progress concepts that could then be developed and launched. Youll act as a facilitator, keeping the customer voice … customer problems and achieve business outcomes.Positioned at the intersection of Technology, its users, and strategy, the team supports Projects, Products and Portfolios with testing of early concepts, insights into user behaviours and effective training design and delivery, ensuring that our Technology aligns with the needs of the business and is successfully adopted by its users. Working arrangements Please note … customer experience, making it easier to grow our income and deliver BHFs mission and this role will play an instrumental role in making that happen. With a degree in User design, Research methods, Technology, Social sciences or related commercial discipline or significant equivalent industry experience, youll have expert knowledge of innovation product development as well as working knowledge More ❯

new opportunity to join our Digital Operations Team as a Web specialist. The Web specialist will support web experimentation and optimisation on the TV Licensing website, aiming to enhance user experience, promote self-service and boost conversion rates through strategic, data-informed experimentation. This is an exciting opportunity for an individual who thrives in a fast-paced, data-driven … CRO specialist Job Description: Core Responsibilities: Support the Experimentation Pipeline, identifying key areas for experimentation through analysis of both quantitative and qualitative website data (using Contentsquare, Google Analytics and user research) to identify areas for optimisation. Work closely with internal and external stakeholders to ideate and prioritise web experiments Build experiments via the Optimizely Web Experimentation tool and … optimise the experimentation process Ideate, create and assist in implementing A/B tests on the TV Licensing website (using the Optimizely Experimentation tool). Conduct quantitative and qualitative research to identify conversion rate issues & opportunities. Document A/B testing opportunities for key website elements such as landing pages, CTAs, and key funnels to enhance user engagement More ❯

As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in … service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity Work on new ideas and work alongside solution team … products and services Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation We'd love to meet someone with Proven experience More ❯

Integrate APIs, front-end components, and data pipelines Support existing architecture components (e.g. REST APIs, data ingest layers) Participate in Agile ceremonies (stand-ups, sprint planning, retrospectives) Collaborate with user researchers and UX designers to align features with genuine user needs Support and inform the team on new technologies and their impact Tech Stack & Skills: Java (Spring Boot More ❯