Senior Unified Communications Engineer
Manchester, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Tunstall Healthcare Group
Communications or a related field. Detailed hands-on experience with analog systems (e.g., PBX, SIP gateways). Detailed hands-on experience with modern UC platforms (e.g., Microsoft Teams, Cisco WebEx). Strong knowledge of VoIP protocols (SIP, RTP, H.323) and telephony systems. Proficiency in managing PBX systems, SIP trunks, and analog-to-digital migrations. Familiarity with network troubleshooting tools … UC traffic, such as Wireshark or SolarWinds. Cisco Certified Network Associate Collaboration (CCNA Collaboration) or equivalent. Desirable: Experience in cloud-based UC solutions like Zoom Phone, RingCentral, or Cisco Webex Calling. Scripting or automation experience for UC tasks (e.g., PowerShell, Python). Understanding of ITIL frameworks and best practices in incident management. Knowledge of legacy infrastructure, including paging systems More ❯
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