Incident, Problem and Change Manager
- Location
- York and North Yorkshire, England, United Kingdom
Foundation certification as a minimum, with Practitioner-level or higher desirable Experience chairing CAB and managing a forward schedule of change Excellent relationship management skills with the ability to build a ‘one team’ mentality Excellent written and oral communication skills; calm, polite and professional Demonstrable experience of conflict … experience of managing customer expectations and priorities Service oriented, adaptable and resilient Results oriented with personal accountability Excellent attention to detail, quality and control Analytical thinker with the ability to define and present information (e.g. KPIs and performance metrics) Excellent interpersonal skills including listening, building rapport ...