1 of 1 Remote IT Analyst Jobs in North Yorkshire

Job Title: IT Service Analyst - Second Line Support Location: Hybrid - Harrogate (main office), with regular travel to Leeds and Burnley Salary: Up to £30,000 + training & development Why Apply? Looking for a fast-paced, hands-on IT support role where no two days are the same? This permanent opportunity with a market leading organisation, who are … development opportunities, and the chance to play a key role across the Yorkshire/Lancashire area. Ideal for someone proactive, reliable, and ready to take ownership of their work. IT Service Analyst Responsibilities Provide second-line IT support across multiple UK sites (Harrogate, Leeds, Burnley) Build, configure, and troubleshoot laptops and desktops Deliver desk-side support and … respond to technical incidents and service requests Support users with Microsoft 365, Windows 10/11, and standard software packages Collaborate with wider IT team to escalate and resolve complex issues Maintain documentation and support logs in line with ITIL standards Travel between sites as needed to support onsite users IT Service Analyst Requirements Proven second-line More ❯